Customer Service Representative
vor 2 Monaten
**About the Role**
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at toom. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.
**Key Responsibilities**
- Provide friendly and efficient service to customers, responding to their queries and resolving any issues in a timely and professional manner.
- Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
- Maintain a high level of product knowledge, advising customers on products and services, and making recommendations to drive sales.
- Work collaboratively with colleagues to achieve sales targets, promote products, and maintain a clean and organized store environment.
- Participate in visual merchandising and store displays to create an engaging and attractive shopping experience.
- Contribute to the achievement of sales targets, customer satisfaction, and employee engagement goals.
**Requirements**
- Previous experience in retail, customer service, or a related field is an asset.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
- Ability to work in a fast-paced environment, handling multiple tasks and priorities simultaneously.
- Basic math skills and accuracy when handling cash and credit card transactions.
- Availability to work a variety of shifts, including evenings, weekends, and holidays.
**What We Offer**
- A competitive hourly rate, plus opportunities for overtime and bonuses.
- A comprehensive training program to ensure your success in the role.
- A fun and dynamic work environment, with opportunities for career growth and development.
- A range of employee benefits, including discounts on products and services, and access to exclusive employee programs.
- A commitment to diversity, equity, and inclusion, with a focus on creating a welcoming and inclusive workplace culture.
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