Customer Service Representative

Vor 7 Tagen


Berlin, Berlin, Deutschland Eni Deutschland GmbH Vollzeit
About Eni Deutschland GmbH

Eni Deutschland GmbH is a leading global energy company with a presence in almost 69 countries worldwide. With over 31,000 employees, we are committed to delivering exceptional customer experiences.

Job Summary

We are seeking a highly motivated and customer-focused Sales and Service Representative to join our team at our retail location. As a Sales and Service Representative, you will be responsible for providing an exceptional customer experience, handling customer inquiries, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Customer Service: Provide excellent customer service, respond to customer inquiries, and resolve customer complaints in a professional and courteous manner.
  • Sales: Meet or exceed sales targets by promoting and selling our products to customers.
  • Store Maintenance: Maintain a clean and organized store environment, including restocking shelves, cleaning equipment, and performing other tasks as needed.
  • Inventory Management: Assist with inventory management, including receiving and stocking merchandise, and reporting inventory discrepancies.
  • Teamwork: Collaborate with colleagues to achieve sales and customer service goals.
Requirements:
  • Education: High school diploma or equivalent required; post-secondary education in a related field an asset.
  • Experience: Previous retail sales or customer service experience an asset.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic math skills.
  • Availability: Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career advancement and professional growth.
  • Team Environment: A dynamic and supportive team environment.
  • Training and Development: Ongoing training and development opportunities to enhance your skills and knowledge.


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