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Client Success Specialist

vor 3 Monaten

Frankfurt am Main, Hessen, Deutschland become.1 GmbH Vollzeit
Become a key player in transforming the benefits landscape in Europe

At become.1 GmbH, we are a dynamic organization committed to simplifying employee benefits. With our established footprint in Germany, we are poised for expansion throughout Europe. As we continue to grow, we are in search of a passionate Customer Success Manager to enhance our exceptional team.

Key Responsibilities
  • Facilitate the onboarding process for new clients while ensuring ongoing satisfaction for existing customers
  • Collaborate closely with our Success Managers and engage in various operational workflows
  • Utilize software solutions to optimize operational efficiency
  • Evaluate and improve Customer Success methodologies
  • Collect insights through focus groups to inform product enhancements
  • Work alongside seasoned team members and company founders
Qualifications
  • Proven ability to operate autonomously with an entrepreneurial spirit
  • Exceptional communication abilities in both German and English
  • Strong negotiation skills coupled with a methodical work style
  • 1-2 years of experience in Customer Success within a software environment or startup
What We Offer
  • A vibrant startup culture with flexible working hours
  • A range of digital perks, including meal allowances and mobility benefits

Join us in our mission to elevate become.1 to new heights across Europe.