IT Infrastructure Technician

Vor 7 Tagen

Kiel, Schleswig-Holstein, Deutschland Certa Personalmanagement GmbH Vollzeit
About the Job

Certa Personalmanagement GmbH is seeking a highly skilled IT Service Technician to join our team in Kiel. As a key member of our IT department, you will be responsible for providing technical support and maintenance services to our clients.

Key Responsibilities:
  • First-level and second-level customer support in various on-site teams
  • User support, both remotely and on-site
  • Installation, replacement, and repair of hardware and software
  • Maintenance and troubleshooting of standard applications, such as MS Office and current Windows operating systems
  • Ticket management in various ticketing systems
  • Creation of operational documentation
Requirements:
  • Completed vocational training in a technical field or equivalent work experience
  • Experience with ticketing systems
  • Asset management experience is an asset
  • Strong communication skills for customer support
  • Professional appearance and independent work style
  • Customer orientation, teamwork, and flexibility
  • Valid driver's license (Class B)
What We Offer:
  • Attractive salary above the collective bargaining agreement
  • Option for takeover upon successful completion of the probationary period
  • Reimbursement of travel expenses
  • Special payments in the form of holiday and Christmas bonuses
  • Attractive working environment with good prospects
  • Personalized support and qualified advice
  • Fair and collaborative working environment
  • We take individual employee wishes and concerns into account

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