Customer Care Specialist

Vor 7 Tagen


Hamburg, Hamburg, Deutschland S-KON Sales Kontor Hamburg GmbH Vollzeit

**About the Role**

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor at the S-KON Sales Kontor Hamburg GmbH. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.

**Key Responsibilities**

  • Provide 360-degree customer care, including order management, customer development, and recovery
  • Develop and maintain strong relationships with customers to ensure their needs are met and exceeded
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer experience
  • Stay up-to-date with industry trends and developments to provide expert advice and guidance to customers

**What We Offer**

As a Customer Advisor at S-KON Sales Kontor Hamburg GmbH, you will enjoy a range of benefits, including:

  • Motivating compensation package
  • Opportunities for professional growth and development
  • Flexible working hours and 24 days of vacation
  • Free Germany Ticket and daycare subsidies
  • Extensive training in freenet Telefónica services and communication

**Requirements**

To be successful in this role, you will need:

  • Fluent German language skills
  • Excellent communication and interpersonal skills
  • Experience in sales or distribution (ideally)
  • A high level of service readiness and a customer-focused mindset

**Join Our Team**

We are a dynamic and innovative company that values diversity, equity, and inclusion. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.



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