Customer Care Specialist
Vor 7 Tagen
**About the Role**
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor at the S-KON Sales Kontor Hamburg GmbH. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.
**Key Responsibilities**
- Provide 360-degree customer care, including order management, customer development, and recovery
- Develop and maintain strong relationships with customers to ensure their needs are met and exceeded
- Work collaboratively with internal teams to resolve customer issues and improve overall customer experience
- Stay up-to-date with industry trends and developments to provide expert advice and guidance to customers
**What We Offer**
As a Customer Advisor at S-KON Sales Kontor Hamburg GmbH, you will enjoy a range of benefits, including:
- Motivating compensation package
- Opportunities for professional growth and development
- Flexible working hours and 24 days of vacation
- Free Germany Ticket and daycare subsidies
- Extensive training in freenet Telefónica services and communication
**Requirements**
To be successful in this role, you will need:
- Fluent German language skills
- Excellent communication and interpersonal skills
- Experience in sales or distribution (ideally)
- A high level of service readiness and a customer-focused mindset
**Join Our Team**
We are a dynamic and innovative company that values diversity, equity, and inclusion. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.
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