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Customer Care Associate for Spain and Portugal
vor 3 Monaten
Your Responsibilities
Are you fluent in both Spanish and Portuguese and have a passion for delivering outstanding customer service? We have an exciting opportunity for you As a Junior Customer Service Manager for Spain and Portugal at KoRo, you will embody our brand with enthusiasm and ensure our customers receive exceptional support.
- Respond to customer inquiries through email.
- Assist customers by processing replacement orders, issuing refunds, and providing general assistance.
- Monitor and evaluate feedback across various communication channels.
- Effectively communicate and coordinate with the logistics team.
Your Profile
- You are available to start with us soon.
- Whether you are beginning your career or have up to two years of experience, we welcome your application.
- You are looking for a part-time position (30 hours per week).
- You possess excellent skills in both Spanish and Portuguese and are proficient in English.
- You excel in customer service and have a natural ability to engage with individuals.
- Strong communication skills and a genuine ability to connect with others are key strengths you bring.
- You approach your tasks with a structured and solution-oriented mindset.
- You manage high-pressure situations effectively and take responsibility when needed.
- While we would love to see you in our office, remote work options are also available.
What We Offer
- Join our diverse team and contribute your ideas to help shape the future of food retailing in our rapidly growing start-up.
- Comprehensive onboarding to prepare you for your varied and challenging responsibilities.
- Flexible working hours and home office options to support a healthy work-life balance.
- A modern office environment, easily accessible by public transport.
- Access to fitness partnerships to help you maintain an active lifestyle.
- Work with a modern MacBook Pro for optimal performance.
- A well-stocked office kitchen with fresh fruit, snacks, coffee, and tea.
- Enjoy a discount in our online store.
- Participate in regular team events and company gatherings.
