Aktuelle Jobs im Zusammenhang mit Level 2 Technical Support Specialist - Köln, Nordrhein-Westfalen - ACTINEO
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First Level Support Specialist
vor 1 Monat
Köln, Nordrhein-Westfalen, Deutschland PS Direkt VollzeitJob DescriptionWe are seeking a highly skilled and motivated First Level Support Specialist to join our team at PS Direkt. As a First Level Support Specialist, you will be the primary point of contact for our customers and will be responsible for providing technical support and assistance to resolve their issues.Key ResponsibilitiesProvide technical support...
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First Level Support Specialist
vor 1 Monat
Köln, Nordrhein-Westfalen, Deutschland PS Direkt VollzeitJob DescriptionWe are seeking a highly skilled and motivated First Level Support Specialist to join our team at PS Direkt. As a First Level Support Specialist, you will be the primary point of contact for our customers and will be responsible for providing technical support and assistance to resolve their issues.Key ResponsibilitiesProvide technical support...
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Technical Support Specialist
vor 3 Wochen
Köln, Nordrhein-Westfalen, Deutschland GULP – experts united VollzeitAt GULP – experts united, we're seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you'll play a vital role in providing top-notch support to our clients.About the RoleProvide exceptional support to clients via phone, email, or chat Troubleshoot and resolve technical issues in a timely and efficient...
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Technical Support Specialist
vor 2 Wochen
Köln, Nordrhein-Westfalen, Deutschland Solplanet VollzeitAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team at Solplanet.As a Technical Support Specialist, you will be responsible for providing expert technical support to our customers, including training, application engineering services, and general technical consultancy in solar photovoltaic inverters, energy storage systems,...
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Technical Support Specialist
vor 3 Wochen
Köln, Nordrhein-Westfalen, Deutschland GULP – experts united VollzeitWe are looking for a skilled Technical Support Specialist to join our team at GULP – experts united. As a key member of our IT department, you will be responsible for providing top-notch support to our clients.About the RoleProvide technical assistance to clients via phone, email, or in-person Troubleshoot and resolve technical issues in a timely and...
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Technical Specialist Team Member
vor 2 Wochen
Köln, Nordrhein-Westfalen, Deutschland WinSales Consulting VollzeitAs a Technical Specialist Team Member at {company}, you will be responsible for providing expert-level technical support to our software development team. This includes troubleshooting and resolving complex technical issues, as well as collaborating with cross-functional teams to identify and implement process improvements.
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Technical Support Specialist
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland Solplanet VollzeitSolar Support SpecialistWe are seeking a skilled Solar Support Specialist to join our team at Solplanet. As a key member of our customer support team, you will be responsible for providing expert technical assistance to our customers, ensuring their solar photovoltaic (PV) systems are running smoothly and efficiently.Key Responsibilities:Provide technical...
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IT Technical Support Specialist
Vor 2 Tagen
Köln, Nordrhein-Westfalen, Deutschland TASCHEN VollzeitWe are seeking an experienced IT Technical Support Specialist to join our international team at TASCHEN, the world's leading art-book publisher.Based in Cologne, Germany, this full-time position offers a unique opportunity to work with a dynamic family business and contribute to the success of our innovative publishing house.The ideal candidate will possess...
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IT Support Specialist
vor 3 Wochen
Köln, Nordrhein-Westfalen, Deutschland GULP – experts united VollzeitAre you passionate about delivering exceptional customer service and resolving technical issues? We're looking for a skilled IT Support Specialist to join our team at GULP – experts united. As an IT Support Specialist, you will be the first point of contact for our clients, providing timely and effective solutions to their technical queries.Key...
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Technical Support Specialist
vor 2 Monaten
Köln, Nordrhein-Westfalen, Deutschland Solplanet VollzeitAbout SolplanetSolplanet is a leading provider of renewable energy solutions, driven by a simple idea: solar for everybody. We strive to create the best possible experience for distributors, installers, and end-users.Job DescriptionWe are seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be...
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Technical Support Specialist
vor 2 Monaten
Köln, Nordrhein-Westfalen, Deutschland Solplanet VollzeitAbout SolplanetSolplanet is a leading provider of renewable energy solutions, driven by a simple idea: solar for everybody. We strive to create the best possible experience for distributors, installers, and end-users.Job DescriptionWe are seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be...
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IT Support Specialist
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland GULP – experts united VollzeitAre you passionate about delivering exceptional customer service and resolving technical issues? Do you have a strong affinity for IT and a desire to work in a dynamic and supportive team? We're looking for a skilled IT Support Specialist to join our team at GULP – experts united in Cologne!Key Responsibilities:Provide timely and effective technical...
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IT-Support Specialist
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland comito solutions GmbH VollzeitJob DescriptionAre you passionate about solving complex problems?We are looking for a highly motivated and skilled IT Support Specialist to join our team at Comito Solutions GmbH. As an IT Support Specialist, you will be responsible for providing technical support to our customers, analyzing and resolving technical issues, and implementing new technologies...
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IT-Support Specialist
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland comito solutions GmbH VollzeitJob DescriptionAre you passionate about solving complex problems?We are looking for a highly motivated and skilled IT Support Specialist to join our team at Comito Solutions GmbH. As an IT Support Specialist, you will be responsible for providing technical support to our customers, analyzing and resolving technical issues, and implementing new technologies...
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Technical Support Specialist
vor 3 Wochen
Köln, Nordrhein-Westfalen, Deutschland Solplanet VollzeitAbout the RoleWe are seeking a highly skilled Technical Support Engineer to join our team at Solplanet. As a Technical Support Engineer, you will play a critical role in supporting our customers by providing training, application engineering services, and general technical consultancy in solar photovoltaic inverters, energy storage systems, and EV...
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IT-Support-Experte für 1. und 2. Level
vor 3 Wochen
Köln, Nordrhein-Westfalen, Deutschland Raiffeisen Waren-Zentrale Rhein-Main eG VollzeitWir suchen einen engagierten IT-SupporterAls Mitarbeiter im IT-Support bei Raiffeisen Waren-Zentrale Rhein-Main eG sind Sie Teil eines dynamischen Teams, das sich auf die Betreuung unserer Kunden konzentriert.Analysieren und beheben Sie IT-Probleme als 1. und 2. Level SupportArbeiten Sie eng mit unseren internen Fachbereichen und externen Partnern...
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IT Support Specialist
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland GULP – experts united VollzeitWe are looking for a skilled IT Support Specialist to join our team at GULP – experts united. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.About the RoleProvide timely and effective support to clients via phone, email, or chat Troubleshoot and resolve technical issues related to...
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IT Support Specialist
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland Stadt Köln VollzeitJob DescriptionAs a User Support Specialist at Stadt Köln, you will be responsible for providing first-level support to our users across various locations in the Cologne city area. Your primary goal will be to ensure that our users have a seamless experience with our IT services.Key Responsibilities:Provide technical support to users via phone, email, or...
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IT Support Specialist
vor 4 Wochen
Köln, Nordrhein-Westfalen, Deutschland Stadt Köln VollzeitJob DescriptionAs a User Support Specialist at Stadt Köln, you will be responsible for providing first-level support to our users across various locations in the Cologne city area. Your primary goal will be to ensure that our users have a seamless experience with our IT services.Key Responsibilities:Provide technical support to users via phone, email, or...
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IT Technical Support Specialist
vor 3 Wochen
Köln, Nordrhein-Westfalen, Deutschland TASCHEN VollzeitYour Key ResponsibilitiesWe are seeking a skilled IT Technical Support Specialist to join our team at TASCHEN. As a key member of our international team, you will be responsible for managing the procurement of various IT-related items, from planning and ordering through to installation and inventory.Additionally, you will be responsible for inventory...
Level 2 Technical Support Specialist
vor 2 Monaten
We are seeking an experienced Level 2 Support Engineer to join our team. As a Level 2 Support Engineer, you will be responsible for providing technical support to our employees, ensuring a high-quality, professional service is delivered.
Key Responsibilities:- Provide first and second-level desktop and application support to employees
- Collaborate with team members across time zones to solve issues and implement new systems
- Deploy new hardware, software, and manage application updates, as well as apply security configurations
- Work independently, manage a high volume of requests, and prioritize workload effectively
- Customer service orientation
- Strong critical thinking skills
- Desire and ability for self-guided learning
- Capability to work independently and manage priorities
- Experience working within an ITIL framework
- Experience in a technical support role
- Experience with an Office365 environment
- Experience with Microsoft Active Directory and Azure AD managing security groups and resources
- Experience with Microsoft Windows 10 and macOS environments
- Experience with Microsoft Exchange
- Experience troubleshooting and replacing Dell, Microsoft, Lenovo, and Apple hardware parts
- Stock management using ServiceNow stockroom
- Intermediary Excel knowledge
- Hardware deployment using Intune, Autopilot, and JAMF
- Experience with Teams meeting rooms
- Experience with remote assistance tools
- Experience troubleshooting SQL Server and Power BI
- Fluency in both English and German language
- Experience with the following systems and concepts:
- ServiceNow
- Microsoft administration tools:
- Endpoint Configuration Manager
- SCCM (Software Center)
- Microsoft PowerShell
- Tiered development environments (development, QA, production)
- Cloud Computing (Azure, AWS, Cloud PC, Citrix and VMWare)
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced technical support professional, we encourage you to apply for this exciting opportunity.
