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Sales Back Office Team Leader

vor 2 Monaten

Munich, Bayern, Deutschland CHECK24 Vollzeit
Team Leader (m/f/d) Sales Back Office Insurance

Position Overview
  • Proven leadership skills
  • Role Description

At CHECK24, we are committed to ensuring the safety and security of our clients and their families through innovative life insurance solutions that are straightforward, equitable, and transparent.

As a Team Leader (m/f/d), you will guide a dedicated team of 3-5 customer advisors while also managing your own client interactions from initial inquiry to finalization.

We are eager to receive your application for the role of Team Leader (m/f/d) in the sales back office for life insurance.

  • Required Qualifications
  • Extensive experience in insurance sales: You possess a background in telephone consultations and have held leadership roles or served as a sales trainer.
  • Relevant training: Ideally, you have completed an apprenticeship as an insurance salesperson (m/f/d) or as an insurance specialist (m/f/d), with additional qualifications as an insurance expert being beneficial.
  • Strong drive for results and excellent communication skills: You can adapt to the evolving demands of a growing organization.
  • Confident presence: You demonstrate high levels of assertiveness and possess conflict resolution abilities.
  • Language proficiency: Fluent in German (C2), with proficiency in English being a plus.
  • Key Responsibilities
  • No client acquisition or fieldwork: You will benefit from a steady stream of leads generated through our CHECK24 Comparison Portal.
  • Oversee daily operations: This includes providing sales advice to clients and preparing relevant proposals using modern consulting methods such as chat or co-browsing.
  • Professional and managerial team oversight: You will lead a team of customer advisors (m/f/d) and engage in coaching, performance reviews, and feedback sessions to foster their development.
  • Ensure adherence to quality and performance standards: You will maintain high processing quality within your team and work on continuous improvement of processes.
  • Reporting to upper management: As part of the management team, you will collaborate closely with senior leadership.
  • What We Provide
  • Customized customer consultation: We offer comprehensive training to enhance your individual strengths and develop you into an expert (m/f/d).
  • Competitive earning potential in a thriving insurance market: We provide vouchers for various CHECK24 products, a subsidized pension plan, and full inflation compensation.
  • Work-Life Balance:
Flexible Work Arrangements:
Opportunity to work remotely (3 days in the office, 2 days flexible)
  • Personal Development: Significant career advancement opportunities due to ongoing growth and individual training programs. We will cover the costs for any necessary professional training for certified customer advice.
  • Complimentary Amenities: Enjoy free beverages, a variety of muesli, lunch provided twice a week, and fresh fruit.
  • Team Spirit:
Relaxed Work Environment:

Experience a casual workplace atmosphere with no dress code, regular social events, and engaging team activities.

Our recreational area is perfect for breaks.

  • Equipped for Success: Ergonomic workstations with modern technology (such as MacBooks and additional monitors) and height-adjustable desks from day one.
  • Sustainable Commuting: Our central location allows for easy access via public transport or bicycle, with a well-subsidized Germany ticket and support for company bike leasing.