Aktuelle Jobs im Zusammenhang mit IT Service Management Verantwortlicher - Walldorf, Baden-Württemberg - SAP


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    About the RoleWe are seeking a highly motivated Working Student to support our internal team in improving standard processes and tools for IT Service Management (ITSM) and IT Operations Management (ITOM). As a key member of our team, you will assist with various engagements, projects, and programs, and interact with colleagues and stakeholders across SAP.Key...

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  • Walldorf, Baden-Württemberg, Deutschland SAP Vollzeit

    Job Title: Senior IT Service Management SpecialistAbout the RoleWe are seeking an experienced Senior IT Service Management Specialist to join our team at SAP. As a key member of our organization, you will play a critical role in executing our multi-year strategy to proactively, automatically, and continuously test and validate SAP's protection against and...

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    Walldorf, Baden-Württemberg, Deutschland SAP Vollzeit

    About the RoleWe are seeking a highly motivated and detail-oriented Working Student to join our Cloud Service Processes team. As a key member of our team, you will assist with various engagements, projects, and programs, and interact with colleagues and stakeholders across SAP.Key ResponsibilitiesSupport the improvement of standard processes and tools for IT...

  • Working Student

    vor 3 Wochen


    Walldorf, Baden-Württemberg, Deutschland SAP Vollzeit

    About the RoleWe are seeking a highly motivated and detail-oriented Working Student to join our Cloud Service Processes team. As a key member of our team, you will assist with various engagements, projects, and programs, and interact with colleagues and stakeholders across SAP.Key ResponsibilitiesSupport the improvement of standard processes and tools for IT...


  • Walldorf, Baden-Württemberg, Deutschland SAP Vollzeit

    About this roleWe are seeking an experienced IT Service Management Specialist to join our team at SAP. As a key member of our organization, you will be responsible for executing a multi-year strategy to proactively and continuously test and validate SAP's protection against and ability to detect the most relevant threats to the business.As a part of the...


  • Walldorf, Baden-Württemberg, Deutschland SAP Vollzeit

    Job OverviewWe are seeking an experienced IT Service Management Specialist to join our team at SAP. As a key member of our organization, you will be responsible for executing a multi-year strategy to proactively, automatically, and continuously test and validate SAP's protection against and ability to detect the most relevant threats to the business.Key...


  • Walldorf, Baden-Württemberg, Deutschland SAP Vollzeit

    Job SummaryWe are seeking an experienced IT Service Management Specialist to join our team at SAP. As a key member of our organization, you will be responsible for executing a multi-year strategy to proactively, automatically, and continuously test and validate SAP's protection against and ability to detect the most relevant threats to the business.Key...

  • Working Student

    vor 3 Wochen


    Walldorf, Baden-Württemberg, Deutschland SAP Vollzeit

    About the RoleWe are seeking a highly motivated and detail-oriented Working Student to join our team at SAP. As a key member of our Cloud Service Processes team, you will play a crucial role in supporting the development and implementation of our IT Service Management (ITSM) and IT Operations Management (ITOM) processes.Key ResponsibilitiesAssist in the...


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  • Working Student

    vor 2 Wochen


    Walldorf, Baden-Württemberg, Deutschland SAP Vollzeit

    About the RoleWe are seeking a highly motivated Working Student to support our internal team in improving standard processes and tools for IT Service Management (ITSM) and IT Operations Management (ITOM). This is a unique opportunity to gain hands-on experience in global project design and implementation, in-depth knowledge of ITSM and ITOM processes, and...


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  • Working Student

    vor 1 Woche


    Walldorf, Baden-Württemberg, Deutschland SAP Vollzeit

    About the RoleWe are seeking a highly motivated Working Student to support our internal team in improving standard processes and tools for IT Service Management (ITSM) and IT Operations Management (ITOM). As a key member of our team, you will assist with various engagements, projects, and programs, and interact with colleagues and stakeholders across SAP.Key...


  • Walldorf, Baden-Württemberg, Deutschland SAP Vollzeit

    About the RoleWe are seeking a highly skilled IT Technology Services professional to join our team at SAP. As a key member of our IT organization, you will be responsible for delivering high-quality IT services to our customers.Key ResponsibilitiesManage IT assets and ensure they meet our requirements and expectations.Collaborate with large, multinational...


  • Walldorf, Baden-Württemberg, Deutschland SAP Vollzeit

    About the RoleWe are seeking a highly skilled IT Technology Services professional to join our team at SAP. As a key member of our IT organization, you will be responsible for delivering high-quality IT services to our customers.Key ResponsibilitiesManage IT assets and ensure they meet our requirements and expectations.Collaborate with large, multinational...


  • Walldorf, Baden-Württemberg, Deutschland SAP Vollzeit

    About the RoleWe are seeking a highly skilled IT Technology Services professional to join our team at SAP. As a key member of our IT organization, you will be responsible for delivering high-quality IT services to our customers.Key ResponsibilitiesManage IT assets and ensure they meet our requirements and expectations.Collaborate with large, multinational...


  • Walldorf, Baden-Württemberg, Deutschland SAP Vollzeit

    About the RoleWe are seeking a highly skilled IT Technology Services professional to join our team at SAP. As a key member of our IT organization, you will be responsible for delivering high-quality IT services to our customers.Key ResponsibilitiesManage IT assets and ensure they meet our requirements and expectations.Collaborate with large, multinational...

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    Walldorf, Baden-Württemberg, Deutschland SAPPHIR IT & Management Training GmbH Vollzeit

    ÜberblickSAPPHIR IT & Management Training GmbH ist ein führender Anbieter von SAP-Schulungen und -Beratung in Deutschland und Europa. Wir bieten eine umfassende Palette an Dienstleistungen, von grundlegenden Anwenderschulungen bis hin zu komplexen Implementierungen und Beratungsdienstleistungen.AufgabenAls SAP-Trainer bei SAPPHIR IT & Management Training...


  • Walldorf, Baden-Württemberg, Deutschland SAP Vollzeit

    We're looking for a talented IT Technology Services Specialist to join our SAP team!As a key member of our IT E-Commerce Platform team, you'll drive topics from discovery to delivery, translate business requirements into user stories, and challenge feature requests to identify real business needs.What you'll do:Drive topics from discovery over implementation...

IT Service Management Verantwortlicher

vor 3 Monaten


Walldorf, Baden-Württemberg, Deutschland SAP Vollzeit

Über Delos Cloud

Delos Cloud, gegründet von SAP, bietet eine souveräne und sichere Cloud-Plattform zur Digitalisierung des Öffentlichen Dienstes in Deutschland. Diese Plattform ist ein zentraler Bestandteil der Deutschen Verwaltungs-Cloud-Strategie (DVS) und erfüllt alle relevanten Sicherheits- und Geheimhaltungsvorgaben des BSI. Wir agieren als vertrauenswürdiger Partner für IT-Dienstleister auf allen Ebenen und bieten spannende und abwechslungsreiche Aufgaben in einem innovativen Umfeld.

Deine Aufgaben im Detail

  • Du übernimmst die Verantwortung für den Betrieb des IT Service Management-Tools, das unsere IT- und Geschäftsprozesse unterstützt.
  • Du assistierst den Prozessverantwortlichen und Key Usern bei der Abbildung ihrer Prozesse im Tool und konfigurierst die erforderlichen Funktionen.
  • Du arbeitest bereichsübergreifend mit verschiedenen Teams zusammen, um zusätzliche Anforderungen zu identifizieren und die Nutzung des ITSM-Tools zu erweitern.
  • Als Service Owner ITSM steuerst du die notwendigen Dienstleistungen für deinen Service, einschließlich technischer Betriebs- und Beratungsleistungen.
  • Du schulung und unterstützt Teammitglieder, um sicherzustellen, dass sie die erforderlichen Kenntnisse über das Tool und seine Funktionen besitzen.
  • Du bist der erste Ansprechpartner für das ITSM-Tool, überwachst die Kosten und stellst die interne Abrechnung sicher.
  • Du stehst im Austausch mit dem Hersteller, um aktuelle Entwicklungen und Funktionen in die Roadmap zu integrieren, sofern dies mit unserer Tool- und ITSM-Strategie übereinstimmt.

Dein Profil

  • Mindestens 5 Jahre Erfahrung im ITSM-Consulting oder -Betrieb.
  • Fundierte Kenntnisse in führenden ITSM-Systemen sowie deren Funktionen und Technologien.
  • Ausgeprägte analytische Fähigkeiten und Problemlösungskompetenz.
  • Starke Projektmanagementfähigkeiten.
  • Exzellente Kommunikations- und Kooperationsfähigkeiten, insbesondere in bereichsübergreifenden Teams.
  • Erfahrung mit Prozessverbesserungsinitiativen wie Lean Six Sigma oder Agile.
  • Starke analytische Fähigkeiten sowie die Fähigkeit, selbstständig zu arbeiten und Prioritäten zu setzen.
  • Sehr gute Kenntnisse der deutschen und englischen Sprache.

Was wir bieten

  • Vielfältige Weiterbildungsmöglichkeiten und individuelle Karrieremodelle.
  • Vertrauensarbeitszeit und flexible Arbeitszeitmodelle.
  • Attraktives Vergütungspaket und zahlreiche Mitarbeitervergünstigungen.
  • Flexible Mobilitätsprogramme.
  • Zusätzliche Vorteile wie betriebliche Altersvorsorge und vermögenswirksame Leistungen.
  • Intensive Einarbeitung mit Unterstützung durch einen persönlichen Buddy.

Inklusion als Erfolgsfaktor

In unserer inklusiven Unternehmenskultur stehen Gesundheit und Wohlbefinden im Mittelpunkt. Flexible Arbeitsmodelle sorgen dafür, dass sich alle Mitarbeitenden eingebunden fühlen und ihr volles Potenzial entfalten können. Wir bei Delos Cloud glauben, dass die einzigartigen Fähigkeiten und Qualitäten jedes Einzelnen unser Unternehmen stärken. Wir setzen uns aktiv für Chancengleichheit ein und fördern die Vielfalt in unserem Team.