Customer Support Specialist

vor 4 Wochen


Mülheim, Nordrhein-Westfalen, Deutschland Cho Time Vollzeit

Exciting Career Opportunity:

Customer Support Specialist

A reputable organization in the telecommunications sector is seeking a Customer Support Specialist to enhance their vibrant team. In this role, you will serve as the primary contact for clients, delivering assistance and support for their inquiries.

Key Responsibilities:

  • Manage incoming customer inquiries via phone
  • Offer insights on products and services
  • Facilitate contract processing
  • Provide general customer assistance
  • Maintain customer and contract information

Qualifications:

  • Friendly and approachable demeanor
  • Proficient in Microsoft Office Suite
  • Ability to learn quickly
  • Strong skills in customer service
  • Exceptional communication skills
  • Fluency in both written and spoken German

No previous experience in a call center is required; we welcome newcomers. The most essential attributes are enthusiasm and a willingness to collaborate in a team setting.

Perks:

  • Diverse role within a supportive team
  • Enjoyable work environment
  • Access to fitness memberships
  • Various bonus opportunities
  • Employee engagement events throughout the year
  • Fresh fruit offerings
  • Colleagues who become friends


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