IT Support Specialist

vor 2 Monaten

Düsseldorf, Nordrhein-Westfalen, Deutschland L&W CONSOLIDATION GmbH Vollzeit
Job Summary

We are seeking a highly skilled and experienced IT Support Specialist to join our team at L&W CONSOLIDATION GmbH. As a key member of our IT department, you will be responsible for providing technical support and assistance to our employees, ensuring the smooth operation of our IT systems and infrastructure.

Key Responsibilities
  • Provide technical support and assistance to employees with IT-related issues, including hardware, software, and network problems.
  • Respond to and resolve IT-related incidents and requests in a timely and efficient manner.
  • Configure and maintain user accounts, permissions, and access controls.
  • Perform routine maintenance and troubleshooting tasks to ensure the optimal performance of our IT systems.
  • Collaborate with other teams to identify and implement process improvements and best practices.
Requirements
  • Relevant education and training in the field of IT or a related field.
  • Proven experience in a technical support role, preferably in a similar industry or environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with employees at all levels.
  • Strong problem-solving and analytical skills, with the ability to troubleshoot complex technical issues.
  • Proficiency in Microsoft Office 365, Windows 10/11, and other relevant software applications.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development, including training and certification programs.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • A comprehensive benefits package, including health insurance, retirement savings, and paid time off.

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