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Head of Global Network Performance Management

vor 2 Monaten


Düsseldorf, Nordrhein-Westfalen, Deutschland METROMAKRO Vollzeit

About METRO

METRO is a leading international wholesale company with a wide range of products that specializes in serving the needs of hotels, restaurants, and caterers (HoReCa) as well as independent traders. With a global presence, METRO has millions of customers who can choose to shop in one of the large-format stores, order online, or have their purchases delivered.

Job Summary

The Head of Global Network Performance Management will play a critical role in facilitating the implementation of METRO's Multichannel Network Transformation on a global scale. This role will be responsible for managing the process of evolving METRO's multichannel network assets, including design, approval, and execution, across Corporate and Country stakeholders and towards the strategic objectives as defined by the Group Strategy.

Key Responsibilities

  • Provide Accurate Network Information
    • Ensure that accurate and up-to-date information is available at all times on METRO's global network plan, including current status, asset transformation investment proposals, approvals, and implementation.
  • Network Transformation
    • Ensure the build-to-suit of network transformation projects during the design phase, optimizing sizing and infrastructure in-line with capacity needs.
    • Implement a standard capacity calculation approach across countries and projects and continuously improve and enrich the simulation model based on implemented sites and real-life feedback.
  • Network Performance
    • Review network nodes' performance and capacity utilization after go-live, identify best practices, and share with the global network transformation community.
    • Determine and track saturation levels of the global multichannel network, anticipating potential bottlenecks and avoiding capacity constraints that may limit targeted FSD growth ambitions.
  • Technological Tools
    • Design and continuously enhance technological tools for network design, as well as the associated elaboration of scenario analyses, capacity parametrization, and operational process modeling.
  • Stakeholder Management
    • Support and safeguard the countries in the execution of the Network Transformation and ensure the training of relevant key stakeholders in the country.
    • Define and align KPIs along the network evolution path to trigger the right changes to the network at the right time, considering Service Level, CAPEX, and OPEX requirements.
  • Qualifications
    • University degree in supply chain management, economics, or engineering.
    • Broad understanding of FMCG wholesale business requirements and dynamics, specifically supply chain- and fulfillment operations.
    • Solid experience in warehouse design, calculation, and optimization, with relevant experience in a consultancy environment a plus.
    • Experience as a project manager or process manager will be an advantage.
    • Reliable and responsible way of working in a multicultural setting.
    • Strategic conceptual skills, able to manage complexity and strive for simplification.
    • Analytical and problem-solving oriented thinking.
    • Fluent in English (spoken and written); third language welcome.