Omnichannel Program Manager

vor 1 Monat


Hamburg, Hamburg, Deutschland Montblanc Vollzeit
CONTEXT

What inspires you drives us.
Our creations transcend traditional luxury. We craft products for individuals who pursue their passions, achieve their goals, and aspire to leave a meaningful legacy. This is made possible by our team members who share this vision and integrate their passions with ours. If you are eager to contribute to this mission, consider the role of

Manager Omnichannel Transformation Program (m/f/d)
A full-time position available for the right candidate.

'Become a pivotal player in our omnichannel transformation, influencing the future operational framework of a prestigious luxury brand.' Joseph – Head of Omnichannel Transformation Program

Your responsibilities will include ...

showcasing exceptional project management expertise by defining, coordinating, and orchestrating global project work streams to ensure timely and budget-compliant delivery of the established roadmap. developing comprehensive project reporting mechanisms and ensuring consistent tracking and communication of project status across all organizational levels. leading and preparing regular status meetings, including Steering Committees with stream leads and relevant stakeholders. overseeing budget planning and management to meet project objectives. collaborating closely with Richemont teams, integration partners, and relevant vendors, as well as internal teams and external agency partners. facilitating cross-functional team connections to ensure task alignment and prioritization, while managing project timelines and proactively identifying potential dependencies, topics, and risks, and devising solutions. managing Requests for Proposals (RFPs) to secure new digital services and vendors. driving change management initiatives, including training and support for both internal and external users. analyzing data to gain a profound understanding of the unique challenges and opportunities within the luxury sector regarding omnichannel integration and incorporating these insights into the project.

The ideal candidate will possess ...

a Master's degree in Business Administration, Management, Economics, or a related field, with a focus on e-commerce/omnichannel being advantageous. experience in leading or managing omnichannel transformation initiatives, coupled with extensive business acumen. a minimum of 5 years of experience in complex e-commerce or omnichannel project management, preferably in an agile setting, including risk assessment and planning related to operational and technical delivery. a strong grasp of omnichannel operational processes and workflows. proven capability in managing intricate projects with multiple workstreams under tight deadlines, utilizing task management tools. proficiency in project management methodologies and tools for effective tracking and documentation. demonstrated leadership in coordinating resources to achieve a unified strategic vision. a solid understanding of luxury consumer behavior and market dynamics is a plus. excellent communication skills, a client-focused approach, data-driven mindset, process-oriented thinking, and a collaborative spirit.

Our culture is characterized by ...

a blend of tradition and innovation that has thrived for years. an inventive approach that extends beyond product development. a celebration of individuality, enthusiasm, and creative joy. a cosmopolitan, vibrant, and diverse environment. an invitation to exceed expectations as part of a collaborative team. an opportunity for you to shape and influence the culture.

In return, you will receive ...

an international work environment with ample development opportunities. flexible working arrangements. an attractive pension scheme. site services including a canteen, on-site café, and laundry services. access to company sports and wellness programs. discounted Urban Sports memberships. subsidized local public transport tickets. employee parking and charging stations for electric vehicles. access to a company bike and secure bicycle parking. special offers on Montblanc products and those from other Group brands. employee benefit portals. 30 days of vacation. regular employee events. various professional development opportunities.

In summary: Embrace your passions and leverage your talents in an inspiring and diverse culture that values employee recognition and support. Experience all this with us.

We look forward to your application and the opportunity to meet you. The HR team



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