Customer Support Representative
vor 4 Wochen
Are you passionate about jewelry and customer support? Teleperformance Greece collaborates with Pandora, the world's top jewelry designer and manufacturer, looking for Customer Support Representatives to join the team.
Everyday people around the world share facets of who they are and what matters to them through their Pandora jewelry.
Key Responsibilities:
- Handle customer inquiries via phone, email, and chat in German
- Respond to pricing and product inquiries, order status, tracking inquiries, and order cancellations
- Provide promotion support and be knowledgeable about current promotions and new offers
- Excellent command of German and good knowledge of English
- Great communication and soft skills, as well as problem-solving skills
- Computer knowledge and tech savviness
- Ability to multitask and have strong interpersonal skills
- Work experience in customer support is considered an advantage
What We Offer:
- Complete support to help you ease your relocation to Greece, including flight tickets, hotel accommodation, and house searching process
- Competitive monthly salary and 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth and development opportunities
- Special events and community and social responsibility initiatives
- Free online Greek language courses
- State-of-the-art premises with relaxing break areas
Referral Program:
- Bring your friends and receive great bonuses
Greece has a rich history and culture, a pleasant climate, and a delicious cuisine, and the cost of living is among the lowest in Europe. This is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide.
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