Manager of Product Evaluation for Football Footwear

vor 4 Wochen

Herzogenaurach, Bayern, Deutschland adidas Vollzeit

At adidas, we are committed to ensuring that every product we release meets the highest standards of excellence. Our dedicated product operations teams craft each item with the utmost care, treating every piece of apparel and equipment as if it were a unique creation. This meticulous approach requires thoughtful decision-making to transform designs and concepts into tangible products.

As the Manager of Product Testing, you will play a pivotal role in the product evaluation process. Your responsibilities will include gathering and analyzing consumer feedback on aspects such as fit, comfort, quality, and performance, and translating these insights into actionable recommendations for product enhancement. You will collaborate across various divisions to support assigned business units while working closely with the Senior Manager of Product Testing.

Key Responsibilities:

Project Management and Research

  • Oversee workstreams and initiatives aligned with global objectives.
  • Continuously challenge existing practices to enhance perception testing.

Product Evaluation

  • Represent the Testing team in seasonal briefings with Marketing and Development.
  • Determine the appropriate level of perception tests (e.g., fit, wear, performance tests) based on intended use and consumer profiles, collaborating with Development and Concept Excellence.
  • Manage your workload effectively and prioritize tasks using workload tools.
  • Address issues that arise during the testing process and propose solutions; escalate to the Senior Manager of Product Testing when necessary.
  • Coordinate with external IT providers to assign relevant questionnaire modules.
  • Plan and conduct perception tests in accordance with adidas' Testing standards within established timelines.
  • Analyze test results based on consumer feedback and product condition, assessing the risk level of claims and defective returns.
  • Draft test reports with recommendations for Development and document findings in the appropriate systems.
  • Evaluate whether products can progress in the creation process based on completed perception tests.
  • Share and discuss test outcomes with Development, Marketing, and Design during Performance Line Review Meetings.
  • Review and make decisions regarding the execution of outlined test requests.
  • Provide input for test standards and procedures to Standards and Compliance experts.
  • Create seasonal summary reports and overviews as requested.
  • Act as the primary contact for the Operation Center Product Testing, input training materials, provide audit content, and offer guidance for improvements based on audit results.

Tester Pool Management

  • Proactively recruit new product testers through events and networking opportunities.
  • Review online applications for product testers and select suitable candidates.
  • Establish and maintain a product tester database within the central system.
  • Ensure compliance with data protection regulations throughout the testing process.

Sample Management

  • Order, unpack, prepare, and ship product samples for testing purposes.
  • Organize the storage of product samples in accordance with policy and legal requirements.

Device Management

  • Maintain testing facilities and devices to ensure optimal performance.

Key Relationships:

  • Development
  • Marketing
  • Design
  • Advanced Creation – Testing & Quality
  • Sourcing Quality
  • Target consumers, coaches, equipment managers, and universities
  • Third-party testing facilities and consultants

Knowledge, Skills, and Abilities:

  • A strong passion for sports and in-depth knowledge of relevant sport categories.
  • Understanding of product creation and development processes, including materials, components, and technologies.
  • Ability to work independently with flexibility and a collaborative approach.
  • Strong communication, presentation, and influencing skills.
  • Proficient in Microsoft Office 365 applications.
  • Data analysis skills are advantageous.
  • Fluency in English (written and spoken); proficiency in German is required for roles based in Germany.
  • Willingness to travel domestically and internationally.

Education and Experience Requirements:

  • A college or university degree in Sports Science or a related field.
  • A minimum of 2 years of relevant work experience.
  • Experience in the footwear, apparel, or accessories industry is preferred.

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