Customer Service Representative with a Focus on Telephony

vor 2 Monaten

Köln, Nordrhein-Westfalen, Deutschland RAS Service Group Vollzeit

About RAS Service Group

We are a dynamic and customer-focused organization that values a healthy work-life balance.

Job Summary

We are seeking a highly motivated and service-oriented individual to join our team as a Receptionist with a focus on phone support. This is a full-time position that requires excellent communication skills, a positive attitude, and a passion for delivering exceptional customer service.

Key Responsibilities

  • Provide exceptional customer service to our clients via phone and in-person
  • Manage the front desk and reception area, ensuring a welcoming and professional environment
  • Perform office management tasks, including data entry and filing
  • Work collaboratively with the team to achieve business objectives
  • Develop and maintain a thorough knowledge of our services and products

Requirements

  • Previous experience in a customer-facing role, preferably in the service industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • High school diploma or equivalent required; degree in a related field preferred
  • Proficiency in Microsoft Office and other relevant software

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A comprehensive training program to ensure success in the role

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