Aktuelle Jobs im Zusammenhang mit Lead Customer Quality Engineer - Berlin, Berlin - TE Connectivity
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Lead Customer Quality Engineer
vor 3 Monaten
Quality Assurance Engineer at TE Connectivity
TE Connectivity is a worldwide organization dedicated to fostering a safer, sustainable, and interconnected environment by collaborating with diverse sectors and backgrounds. We are currently seeking a Quality Assurance Engineer to enhance our team.
Position Summary:
- Primary Quality Liaison for Customer – associated with TRS (in coordination with CQE Auto / ICT)
- Voice of Customer (VoC) initiatives at TE
- Assess and respond to Customer Satisfaction (Drive initiatives within TE)
- Oversee Customer Scorecards
- Manage quality metrics (Claims count, DPPM, Response times, etc.)
- Warranty Oversight
- Lead periodic warranty resolutions
- Champion warranty reduction initiatives (collaborating with all relevant functions and locations)
- Organize and facilitate TRS (TEC) & Customer Quality Meetings
- Assess and communicate Customer Specific Requirements
- Review and assist in the negotiation of Quality Agreements
- Support pertinent Engineering Changes and New Product Introduction (NPI) projects
- Moderate or lead escalated concerns
- (Optional/Imported sensors) Manage customer complaints
- Coordinate containment actions at customer locations
- Bridge customer and manufacturing facilities within and outside the region
- Contribute to enhancing the efficiency of quality processes
Qualifications:
- Bachelor's degree in Engineering/Technical field (relevant experience may substitute for formal education)
- Familiarity with Automotive core tools such as APQP, PPAP, FMEA, MSA, SPC, 8D, FTA, GD&T
- Certification as a Six Sigma Green or Black Belt (preferred)
- Proficient in IT skills (MS Office, Statistical tools, etc.)
- Understanding of IATF16949 and Customer Specific Requirements
- Proficient in spoken and written German & English
- Eligible for visa applications
- Willingness to travel 10%-25% - both domestically and internationally
Core Competencies:
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
What TE Connectivity Provides:
- Competitive Compensation Package
- Performance-Driven Bonus Programs
- Health and Wellness Benefits
- Employee Stock Purchase Opportunities
- Community Engagement Programs / Charity Initiatives
- Employee Resource Groups
Join TE Connectivity and contribute to a team committed to making a positive impact in the world. If you are self-motivated, eager to lead, and possess strong analytical capabilities, this role may align well with your career aspirations.
