Senior Quality Assurance Engineer

vor 1 Monat


Berlin, Berlin, Deutschland TE Connectivity Vollzeit
Job Overview

TE Connectivity's Quality Assurance Teams are responsible for ensuring the highest standards of quality in our products and services. As a Senior Customer Quality Engineer, you will play a key role in developing and implementing quality plans, programs, and procedures to meet customer requirements.

Main Responsibilities
  • Quality Key Contact for Customer - related to TRS (with alignment to CQE Auto / ICT)
  • Monitor and act on Customer Satisfaction (Champion actions within TE)
  • Management of Customer Scorecards
  • Management of quality performance (Count of claims, DPPM, Response time, etc)
  • Warranty Management
  • Lead periodical warranty settlements
  • Lead / Champion warranty reduction programs (with all relevant functions and sites)
  • Prepare, Facilitate TRS (TEC) & Customer Quality Meetings
  • Evaluate and communicate Customer Specific Requirements
  • Review and support negotiations of Quality Agreements
  • Support relevant Engineering Changes and NPI projects
  • Moderate/lead escalated issues
  • Coordinate customer complains
  • Manage containment actions at customer site
  • Link customer and manufacturing plant within and outside the region
  • Contribute to improvement of effectives of quality processes
Requirements
  • Minimum BSc in Engineering/Technical education (relevant work and sector experience can compensate for lack of formal education)
  • Knowledge in Automotive core tools such as APQP, PPAP, FMEA, MSA, SPC, 8D, FTA, GD&T
  • Certified Six Sigma Green or Black Belt (would be a benefit)
  • IT skills (MS Office, Statistical tools etc.)
  • Knowledge of IATF16949 and Customer Specific Requirements
  • Fluent spoken and written German & English
  • Eligible for visa applications
  • Travel -10%-25% - domestic and international
What We Offer

We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority

  • Competitive Salary Package
  • Performance-Based Bonus Plans
  • Health and Wellness Incentives
  • Employee Stock Purchase Program
  • Community Outreach Programs / Charity Events
  • Employee Resource Group

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.



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