Automotive Customer Support Specialist

vor 4 Wochen


Burg bei Magdeburg, Sachsen-Anhalt, Deutschland E-Max Profiles Burg GmbH Vollzeit

Automotive Customer Support Specialist

  • Assist in assessing client inquiries related to automotive services
  • Development of automated evaluation processes
  • Collaboration with clients on quality assurance documentation
  • Preparation of quality assurance reports
  • Investigation of client feedback and formulation of corrective action reports
  • Evaluating internal quality issues and making informed quality decisions in exceptional circumstances
  • Initiating corrective measures, rework procedures, and service holds
  • Assessing the effectiveness of measurement and testing methodologies
  • Generating quality performance metrics
  • Conducting internal quality audits and ensuring follow-up on action items and effectiveness assessments

E-Max Profiles Burg GmbH is seeking an Automotive Customer Support Specialist to enhance their team. The ideal candidate will possess a strong background in quality management and exhibit meticulous attention to detail. If you are dedicated to maintaining high standards of service quality and thrive in a team-oriented setting, we encourage you to consider this opportunity.



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