Aktuelle Jobs im Zusammenhang mit Student Assistant in Customer Service Innovation - Ratingen, Nordrhein-Westfalen - DKV Mobility
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Werkstudent Customer Service Excellence
vor 2 Wochen
Ratingen, Nordrhein-Westfalen, Deutschland DKV Mobility VollzeitJoin Our Team as a Customer Service Working StudentAs a working student at DKV Mobility, you will play a key role in shaping our customer service strategy and driving the integration of new technologies. Your primary responsibilities will include supporting our team in the rollout and operation of our DKV Virtual Assistant, as well as the support and...
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Customer Service Excellence Specialist
vor 2 Wochen
Ratingen, Nordrhein-Westfalen, Deutschland DKV Mobility VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Excellence Specialist. As a key member of our team, you will play a crucial role in supporting the integration of new AI technologies, the rollout and operation of our DKV Virtual Assistant, and the support and optimization of our...
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Customer Service Excellence Specialist
vor 2 Wochen
Ratingen, Nordrhein-Westfalen, Deutschland DKV Mobility VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Excellence Specialist. As a key member of our team, you will play a crucial role in supporting the integration of new AI technologies, the rollout and operation of our DKV Virtual Assistant, and the support and optimization of our...
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Customer Service Excellence Specialist
vor 2 Wochen
Ratingen, Nordrhein-Westfalen, Deutschland DKV Mobility VollzeitJob Summary We are seeking a highly motivated and detail-oriented Customer Service Excellence Specialist to join our team at DKV Mobility. As a key member of our team, you will play a crucial role in supporting the integration of new AI technologies, the rollout and operation of our DKV Virtual Assistant, and the support and optimization of our...
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Customer Service Excellence Specialist
vor 1 Monat
Ratingen, Nordrhein-Westfalen, Deutschland DKV Mobility VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Excellence Specialist. As a key member of our team, you will play a crucial role in supporting the integration of new AI technologies, the rollout and operation of our DKV Virtual Assistant, and the support and optimization of our...
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Customer Service Excellence Specialist
vor 1 Monat
Ratingen, Nordrhein-Westfalen, Deutschland DKV Mobility VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Excellence Specialist. As a key member of our team, you will play a crucial role in supporting the integration of new AI technologies, the rollout and operation of our DKV Virtual Assistant, and the support and optimization of our...
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Customer Service Excellence Specialist
vor 3 Wochen
Ratingen, Nordrhein-Westfalen, Deutschland DKV Mobility VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Excellence Specialist. As a key member of our team, you will play a crucial role in supporting the integration of new AI technologies, the rollout and operation of our DKV Virtual Assistant, and the support and optimization of our...
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Customer Service Excellence Specialist
vor 3 Wochen
Ratingen, Nordrhein-Westfalen, Deutschland DKV Mobility VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Excellence Specialist. As a key member of our team, you will play a crucial role in supporting the integration of new AI technologies, the rollout and operation of our DKV Virtual Assistant, and the support and optimization of our...
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Werkstudent Customer Service Excellence
vor 1 Woche
Ratingen, Nordrhein-Westfalen, Deutschland DKV Mobility VollzeitAbout the Role We are seeking a highly motivated and detail-oriented working student to support our team in the integration of new AI technologies, the rollout and operation of our DKV Virtual Assistant, and the support and optimization of our transactional customer feedback. Key Responsibilities Support the integration of new AI technologies and...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Ratingen, Nordrhein-Westfalen, Deutschland Ardo VollzeitAbout the RoleWe are seeking a highly skilled and experienced Customer Service Officer to join our team at Ardo. As a key member of our Customer Service Team, you will be responsible for providing exceptional customer service and support to our global customer base.Key ResponsibilitiesGuard the customer service "order to cash" process, in cooperation with...
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Customer Service Representative
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Customer Service Representative
vor 4 Wochen
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Customer Service Representative
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Customer Service Representative
vor 4 Wochen
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Customer Service Officer Ratingen
vor 2 Wochen
Ratingen, Nordrhein-Westfalen, Deutschland Ardo VollzeitJob SummaryArdo is seeking a highly skilled Customer Service Officer to join our team in Ratingen. As a key member of our Customer Service Team, you will be responsible for providing exceptional customer service to our global customer portfolio. Key Responsibilities* Provide timely and effective customer service to our global customer portfolio* Collaborate...
Student Assistant in Customer Service Innovation
vor 3 Monaten
What You Will Experience
As a working student, you will assist our team in the integration of innovative (AI) technologies, the deployment and management of our DKV Virtual Assistant, and the enhancement of our transactional customer feedback processes. With your strong IT inclination, you will quickly take on significant project responsibilities. Your primary focus will involve organizing workshops, conducting user training, and engaging in junior project management tasks.
In addition to supporting AI and Virtual Assistant integrations, you and your colleagues will drive the ongoing advancement of DKV Customer Service. As an effective communicator, you will engage thoughtfully with all relevant internal and external stakeholders.
You will play a crucial role in shaping strategic initiatives within DKV Customer Service. You will not only familiarize yourself with the systems, processes, and protocols of an internationally recognized customer service model but also gain invaluable experience in project and process management.
You will be prepared to assist with special projects as needed.
What Sets You Apart
You are a registered student in economics, engineering, computer science, mathematics, or a related field with commendable academic performance. You possess a genuine interest in IT processes and project management, ideally with some prior experience in (IT) project management.
Your strengths include analytical thinking, teamwork, strong communication skills, personal accountability, and the ability to quickly adapt to new topics. Your business-fluent German language skills are complemented by a solid command of written and spoken English.
We Value Diversity
We look forward to your application and welcome candidates who will enrich our diverse culture, regardless of age, gender, origin, or sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be offered on a full-time or part-time basis (minimum 30 hours per week). DKV Mobility seeks the best talents, recognizing that they may not always be available on a full-time schedule. Many of our employees work part-time or in flexible arrangements, and we encourage discussions about your needs during the application process.
Why Choose DKV Mobility?
At DKV Mobility, we are collaborative, as our success is built on teamwork. You will feel welcomed from the outset.
Long-Standing Growth
We have been evolving for nearly 90 years, adapting our products and business models to meet changing customer needs, ensuring we remain agile and capable of overcoming future challenges.
Additionally, we offer comprehensive health management, parent-child offices (starting in 2023), and support for leasing eBikes through our partner Jobrad.
Commitment to Work-Life Balance
We prioritize the compatibility of family and career, offering flexible working hours and family-friendly models. We also promote a balanced mix of on-site meetings and remote work.
Support for Your Development
We provide optimal conditions for you to acclimate quickly and become an integral part of the team. To foster your personal growth, we offer access to a modern learning environment, allowing you to tackle the challenges of tomorrow.
Leading in Sustainability
If you are passionate about driving the energy transition, you are in the right place. We aim to be the leading provider of sustainable products and services in our industry. Through our 2021 Green Pledge, we are committed to becoming a climate-positive company by 2023 and helping our customers reduce the carbon intensity of their fleets by 30% by 2030 compared to 2019.
A Trusted Employer
Our employees have confidence in us. As an employer, we consistently receive accolades from independent organizations, including recognition as a Top Employer in Germany and as a Great Place to Work.
