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Elektroniker/ Mechatroniker im Technical Customer Support

vor 2 Monaten


Aachen, Nordrhein-Westfalen, Deutschland Minebea Intec GmbH Vollzeit
Aufgaben

Als Elektroniker/ Mechatroniker im Technical Customer Support sind Sie die erste Anlaufstelle für unsere Kunden bei technischen Fragen und Problemen. Sie identifizieren und lösen Probleme eigenständig oder in Zusammenarbeit mit unserer Entwicklung.

Sie sind die Schnittstelle zwischen Kunden, Vertriebspartnern und Inhouse-Bereichen bei allen technischen Fragestellungen rund um Metallsuchgeräte, Kontrollwaagen und Röntgengeräte.

Beraten Sie unsere Kunden und Servicetechniker weltweit bei allen technischen Fragen und unterstützen Sie unsere Kunden bei der Lösung komplexer Probleme.

Qualifikation
  • Abgeschlossene Berufsausbildung zum/zur Elektriker/in, Elektroniker/in, Mechatroniker/in oder eine vergleichbare Qualifikation
  • Erfahrungen in der Elektroinstallation industrieller Maschinen und Anlagen erleichtern Ihnen die Arbeit
  • Mit Ihrer zuverlässigen und freundlichen Kundenbetreuung tragen Sie zur kontinuierlichen Verbesserung unserer Serviceleistungen bei
  • Sie denken analytisch und haben Freude daran, Problemstellungen zu lösen
  • Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift
  • Ausgeprägte Kunden- und Serviceorientierung sowie Kommunikationsstärke und Flexibilität
  • MS-Office sowie idealerweise SAP-Kenntnisse
Benefits
  • Ein familienfreundliches Unternehmen mit einem flexiblen Arbeitszeitsystem und 30 Urlaubstagen
  • Urlaubs- und Weihnachtsgeld und die Möglichkeit einer betrieblichen Altersvorsorge
  • Mittelständisch geprägtes Unternehmen, eingebettet in einen internationalen Konzern

Als Elektroniker/ Mechatroniker im Technical Customer Support bei Minebea Intec GmbH haben Sie die Möglichkeit, Ihre Fähigkeiten und Kenntnisse in einem dynamischen und innovativen Umfeld einzusetzen.