Customer Support Specialist
vor 3 Wochen
Innoloft GmbH is a young software company with an international team of 30 members that offers LoftOS, a no-code development platform enabling everyone to build web applications like networks, marketplaces or internal tools - without a single line of code.
Job DescriptionWe are looking for a Working Student for our Customer Support team who can take over support responsibilities within our Customer Success team. The ideal candidate will be responsible for evaluating, testing and escalating bug tickets coming from our 70+ customer base.
Key Responsibilities- Receive, test and escalate bug tickets
- Communicate to customers about the status of their tickets
- Communicate to the CS team high priority bug tickets
- Participate in the weekly CS meeting
- Affinity and good understanding of IT tools and platforms
- Excellent communication and service-oriented skills
- Accuracy and attention to detail
- A "can-do" attitude and willingness to learn
- Strong problem-solving skills
- An independent and structured way of working
- Experience in customer service or the service industry is a plus
- Knowledge of Jira is a plus
- Native proficiency in German and excellent proficiency in English are a must
- Startup flair: young, successful company with renowned customers, flat hierarchies and international team
- Team with high employee satisfaction and great team spirit
- Flexible working hours and remote work culture (100 % remote possible)
- Unlimited vacation
- Monthly virtual team events
- Development opportunities
Are you up for a big vision, a challenging and responsible task, a fun team and flexible working hours? Get in touch to learn more about this exciting opportunity.
-
Customer Support Specialist
vor 3 Wochen
Aachen, Nordrhein-Westfalen, Deutschland Innoloft GmbH VollzeitWe are seeking a highly motivated and detail-oriented Working Student to join our Customer Success team at Innoloft GmbH.As a key member of our team, you will be responsible for evaluating, testing, and escalating bug tickets from our 70+ customer base.Your primary tasks will include:Receiving, testing, and escalating bug ticketsCommunicating with customers...
-
IT Support Specialist
vor 1 Monat
Aachen, Nordrhein-Westfalen, Deutschland DocMorris VollzeitIT Support Specialist - Showcase Your Technical ExpertiseAre you passionate about technology and adept at troubleshooting? We are looking for a skilled IT Support Specialist to enhance our dedicated team at DocMorris.ResponsibilitiesWhat will your role entail?As an IT Support Specialist at DocMorris, you will serve as the main resource for our esteemed...
-
IT Support Specialist
vor 3 Monaten
Aachen, Nordrhein-Westfalen, Deutschland DocMorris VollzeitIT Support Specialist - Showcase Your Technical ExpertiseAre you passionate about technology and adept at troubleshooting? We are looking for a skilled IT Support Specialist to enhance our dedicated team at DocMorris.ResponsibilitiesWhat will your role entail?As an IT Support Specialist at DocMorris, you will serve as the main resource for our esteemed...
-
IT Support Specialist
vor 1 Monat
Aachen, Nordrhein-Westfalen, Deutschland DocMorris VollzeitICT Support Specialist - Showcase Your IT ExpertiseAre you an IT enthusiast with a knack for troubleshooting? Do you thrive on resolving technical challenges? We are looking for a skilled ICT Support Specialist to enhance our vibrant team at DocMorris.ResponsibilitiesWhat will your role entail?As an ICT Support Specialist at DocMorris, you will serve as the...
-
IT Support Specialist
vor 3 Monaten
Aachen, Nordrhein-Westfalen, Deutschland DocMorris VollzeitICT Support Specialist - Showcase Your IT ExpertiseAre you an IT enthusiast with a knack for troubleshooting? Do you thrive on resolving technical challenges? We are looking for a skilled ICT Support Specialist to enhance our vibrant team at DocMorris.ResponsibilitiesWhat will your role entail?As an ICT Support Specialist at DocMorris, you will serve as the...
-
IT Support Specialist
vor 1 Monat
Aachen, Nordrhein-Westfalen, Deutschland DocMorris VollzeitICT Support Specialist - Unleash Your IT ExpertiseAre you a tech-savvy individual with a strong enthusiasm for information technology? Do you possess a meticulous nature and a relentless drive to tackle IT challenges? We are currently seeking a skilled ICT Support Specialist to become a vital part of our energetic team at DocMorris.ResponsibilitiesWhat will...
-
IT Support Specialist
vor 3 Monaten
Aachen, Nordrhein-Westfalen, Deutschland DocMorris VollzeitICT Support Specialist - Unleash Your IT ExpertiseAre you a tech-savvy individual with a strong enthusiasm for information technology? Do you possess a meticulous nature and a relentless drive to tackle IT challenges? We are currently seeking a skilled ICT Support Specialist to become a vital part of our energetic team at DocMorris.ResponsibilitiesWhat will...
-
Support Dental CAD/CAM Software Specialist
vor 3 Wochen
Aachen, Nordrhein-Westfalen, Deutschland ModuleWorks GmbH VollzeitAbout the Role:We are seeking a highly skilled Dental CAD/CAM Software Specialist to join our team at ModuleWorks GmbH. As a key member of our support and development team, you will be responsible for providing exceptional customer support and quality assurance for our international customer projects.Key Responsibilities:Provide technical support and quality...
-
Customer Support Specialist
vor 2 Wochen
Aachen, Nordrhein-Westfalen, Deutschland Innoloft GmbH VollzeitWe are seeking a highly motivated and detail-oriented Working Student to join our Customer Success team at Innoloft GmbH.As a key member of our team, you will be responsible for evaluating, testing, and escalating bug tickets from our 70+ customer base.Key tasks include:Receiving, testing, and escalating bug ticketsCommunicating with customers regarding the...
-
Dental CAD/CAM Software Support Specialist
vor 2 Wochen
Aachen, Nordrhein-Westfalen, Deutschland ModuleWorks GmbH VollzeitAbout the Role:We are seeking a highly skilled Dental CAD/CAM Software Support Specialist to join our team at ModuleWorks GmbH. As a key member of our support and development team, you will be responsible for providing exceptional customer support and quality assurance for our international customer projects.Your Key Responsibilities:Provide timely and...
-
Cloud Support Specialist
vor 3 Wochen
Aachen, Nordrhein-Westfalen, Deutschland ZONTAL GmbH VollzeitAbout ZONTAL GmbHZONTAL GmbH is a leading provider of data platforms for the life science industry. Our mission is to deliver innovative solutions that enable our customers to achieve their goals.Job Title: Cloud Customer Support EngineerJob SummaryWe are seeking a highly skilled Cloud Customer Support Engineer to join our team. As a Cloud Customer Support...
-
Cloud Support Specialist
vor 3 Wochen
Aachen, Nordrhein-Westfalen, Deutschland ZONTAL GmbH VollzeitJob SummaryZONTAL GmbH is seeking a highly skilled Cloud Customer Support Engineer to join our team. As a key member of our support team, you will be responsible for providing exceptional customer support and ensuring that our customers receive the highest level of service.Key ResponsibilitiesProvide proactive and reactive customer support, managing and...
-
Cloud Support Specialist
vor 3 Wochen
Aachen, Nordrhein-Westfalen, Deutschland ZONTAL GmbH VollzeitJob SummaryZONTAL GmbH is seeking a highly skilled Cloud Customer Support Engineer to join our team. As a key member of our support team, you will be responsible for providing exceptional customer support and ensuring that our customers receive the highest level of service.Key ResponsibilitiesProvide proactive and reactive customer support, managing and...
-
Cloud Support Specialist
vor 4 Wochen
Aachen, Nordrhein-Westfalen, Deutschland ZONTAL GmbH VollzeitJob SummaryZONTAL GmbH is seeking a highly skilled Cloud Customer Support Engineer to join our team. As a key member of our support team, you will be responsible for providing exceptional customer support and ensuring that our customers receive the highest level of service.Key ResponsibilitiesProvide proactive and reactive customer support, managing and...
-
Cloud Support Specialist
vor 4 Wochen
Aachen, Nordrhein-Westfalen, Deutschland ZONTAL GmbH VollzeitJob SummaryZONTAL GmbH is seeking a highly skilled Cloud Customer Support Engineer to join our team. As a key member of our support team, you will be responsible for providing exceptional customer support and ensuring that our customers receive the highest level of service.Key ResponsibilitiesProvide proactive and reactive customer support, managing and...
-
Support Specialist
vor 1 Monat
Aachen, Nordrhein-Westfalen, Deutschland topsystem GmbH VollzeitVielfältige Herausforderungen erwarten Ihren Einsatz:Als Support Specialist bei der topsystem GmbH werden Sie Teil der EPG und tragen dazu bei, die digitale und smarte Logistik von morgen zu gestalten. Ihre Aufgaben umfassen:Die Lösung von Problemstellungen und Unregelmäßigkeiten mit unseren LYDIA Voice-Produkten.Die Bereitstellung von Daten und...
-
Support Specialist
vor 1 Monat
Aachen, Nordrhein-Westfalen, Deutschland topsystem GmbH VollzeitVielfältige Herausforderungen erwarten Ihren Einsatz:Als Support Specialist bei der topsystem GmbH werden Sie Teil der EPG und tragen dazu bei, die digitale und smarte Logistik von morgen zu gestalten. Ihre Aufgaben umfassen:Die Lösung von Problemstellungen und Unregelmäßigkeiten mit unseren LYDIA Voice-Produkten.Die Bereitstellung von Daten und...
-
Cloud Support Specialist
vor 1 Monat
Aachen, Nordrhein-Westfalen, Deutschland ZONTAL GmbH VollzeitAbout ZONTAL GmbHZONTAL GmbH is a leading provider of data platforms for the life science industry. Our mission is to deliver innovative solutions that drive digital transformation and improve the way our customers work.Job DescriptionWe are seeking a highly skilled Cloud Customer Support Engineer to join our team. As a Cloud Customer Support Engineer, you...
-
Cloud Support Specialist
vor 1 Monat
Aachen, Nordrhein-Westfalen, Deutschland ZONTAL GmbH VollzeitAbout ZONTAL GmbHZONTAL GmbH is a leading provider of data platforms for the life science industry. Our mission is to deliver innovative solutions that drive digital transformation and improve the way our customers work.Job DescriptionWe are seeking a highly skilled Cloud Customer Support Engineer to join our team. As a Cloud Customer Support Engineer, you...
-
IT Support Specialist
vor 2 Monaten
Aachen, Nordrhein-Westfalen, Deutschland DocMorris VollzeitAbout the RoleWe are seeking a highly skilled and motivated IT Support Specialist to join our dynamic team at DocMorris. As an IT Support Specialist, you will be the primary point of contact for our valued colleagues, providing first-line technical support and resolving IT-related issues.Key ResponsibilitiesProvide technical assistance and support to...