Information Technology Support Associate
vor 4 Wochen
Become a part of Aliaxis
If you have a keen interest in technology and are seeking a rewarding position, this role may be ideal for you. We are on the lookout for a skilled IT Support Officer to join our vibrant team at Marley Deutschland GmbH. As part of our global organization, you will engage in stimulating projects and play a key role in driving our business forward.
What we provide:
- A creative and independent work atmosphere
- Opportunities for professional growth and training
- Comprehensive health and wellness programs
- Additional benefits in line with industry standards
- A company cafeteria offering diverse meal selections
Your key duties:
- Deliver 2nd Level Support for both hardware and software challenges
- Manage incoming incidents and service requests
- Perform troubleshooting and maintain documentation
- Oversee MS operating systems and related products
- Track hardware lifecycle and handle new orders
- Assist the network team with IT initiatives
- Develop and refresh knowledge base articles
Qualifications:
- Educational background in IT or related fields
- Proficient understanding of client hardware and Microsoft applications
- Fluency in both German and English
- Basic knowledge of networking concepts and ITIL practices
- A collaborative team player with strong communication abilities
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