Customer Service Representative
vor 1 Woche
Job Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative at DHL. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, resolving their queries and concerns in a timely and professional manner.
Key Responsibilities:
- Provide top-notch customer service via phone, email, and chat
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work collaboratively with internal teams to resolve complex customer issues
- Meet or exceed customer satisfaction targets
- Stay up-to-date with product knowledge and company policies
Requirements:
- Previous experience in customer service or a related field is preferred
- Strong communication skills and ability to handle complex issues
- Motivated and eager to achieve ambitious goals
- Willing to work in a fast-paced environment
What We Offer:
- Attractive salary with performance-based bonuses
- Ongoing training and development opportunities
- Friendly work environment with supportive mentors
- Opportunities for career growth and advancement
Company Overview:
Nothelle Call Center Services GmbH is a leading provider of customer service solutions, dedicated to delivering exceptional service to our clients and their customers. We are committed to providing a positive and supportive work environment, where our employees can grow and develop their skills.
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