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Guest Services Representative

vor 3 Monaten

Recklinghausen, Nordrhein-Westfalen, Deutschland tristar GmbH Vollzeit

Job Title: Front Office Agent

Company: tristar GmbH

We are seeking a committed Front Office Agent to enhance our customer service experience. If you thrive in a dynamic environment and have a genuine enthusiasm for hospitality, this role may be an excellent fit for you.

Your Key Responsibilities:
  • Greet and engage with guests in a warm and welcoming manner
  • Facilitate guest check-ins and check-outs smoothly
  • Address reservation inquiries and requests effectively
  • Oversee cash handling and manage accounts receivable
  • Execute all front office administrative duties proficiently
  • Support the seamless operation of the establishment during various shifts
  • Ensure clear communication across all departments
Our Expectations:
  • Genuine passion for hospitality and outstanding guest service
  • Polite demeanor and eagerness to learn new skills
  • Previous experience in a similar capacity is advantageous
  • Strong commitment to teamwork and responsibility
What We Provide:
  • Stable employment with a reputable organization
  • Permanent contract with consistent salary increments
  • Generous vacation allowance
  • Incentives for night shifts
  • Employee benefits including a corporate credit card
  • Supportive work atmosphere with flexible scheduling
  • Opportunities for professional growth and advancement
  • Uniform provision and maintenance
  • Discounts on various services and products

We are an equal opportunity employer, embracing diversity and inclusion in our workforce. Become a part of our dedicated team and contribute to the ongoing success of our organization.