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International IT Business Relationship Director

vor 2 Monaten

Wiesbaden, Hessen, Deutschland Abbott Vollzeit
About the Role

We are seeking a highly experienced and skilled International IT Business Relationship Director to join our team at Abbott. As a key member of our global IT organization, you will play a pivotal role in driving business-technology strategy and ensuring seamless alignment of technology with business goals.

Key Responsibilities
  • Strategic Business Partnership
    • Develop and maintain strong relationships with business leaders, executives, and stakeholders across EMEA, APAC, and LATAM.
    • Understand the unique challenges and opportunities within each region and align IT strategies accordingly.
    • Drive governance, strategic alignment, and demand-shaping in-region for Commercial Excellence, Customer Service, Digital Marketing, and evolving Artificial Intelligence (AI) and Advanced Analytics.
  • Strategic Alignment
    • Understand executive priorities by regularly engaging with Global Commercial Director and Divisional VP of ADC IT to grasp their strategic goals, priorities, and pain points.
    • Align your communication to address these areas.
    • Provide concise, relevant updates that highlight progress, challenges, and potential solutions.
    • Focus on outcomes and impact.
    • Anticipate questions or concerns executives might have.
    • Be proactive in addressing them before they arise.
  • eCommerce Vision and Strategy
    • Coordinate eCommerce vision and strategy efforts across all ADC regions in partnership with business and IT delivery teams.
    • Consider local market dynamics, regulations, customer preferences, and future omnichannel scaling.
    • Drive consistency in user experience and branding across all eCommerce channels.
  • Strategic Decision Making
    • Directly influence the organization's strategic direction by fostering collaboration across functions.
    • Break down silos and optimize cohesive effectiveness.
    • Enable seamless alignment of technology with business goals.
  • Conflict Resolution
    • Skillfully mediate and resolve conflicts within cross-functional teams and executive alignment.
    • Foster collaboration, understanding, and positive outcomes.
  • Business Needs Assessment
    • Collaborate with regional business stakeholders to identify technology needs, pain points, and growth areas.
    • Translate business requirements into actionable IT initiatives.
  • Innovation Advocacy
    • Champion innovation by staying abreast of industry trends, emerging technologies, and best practices.
    • Propose innovative solutions that drive operational efficiency and competitive advantage.
  • Leverage AI and Analytics
    • Drive strategic alignment by harnessing artificial intelligence (AI) and advanced analytics.
    • Collaborate with cross-functional teams to identify opportunities for data-driven decision-making, predictive modeling, and process optimization.
    • Translate business needs into actionable insights, leveraging AI algorithms and analytics tools to enhance organizational performance and drive value creation.
    IT Strategy and Execution
    • Strategic Roadmap
      • Develop and execute a comprehensive IT strategy aligned with Abbott Diabetes Care and Abbott IT's global vision.
      • Prioritize projects in and across regions and allocate resources effectively.
    • Portfolio & Program Management
      • Oversee the successful delivery of IT projects, ensuring they meet business goals, timelines, and quality standards.
      • Collaborate with project managers, architects, and development teams.
    • Vendor Management
      • Evaluate and collaborate with the Abbott IT Delivery team to select external vendors for IT services and solutions.
      • Negotiate contracts and manage vendor relationships.
      Change Management and Communication
      • Change Leadership
        • Drive change management initiatives related to technology adoption, process improvements, and organizational transformation.
        • Foster a culture of continuous learning and adaptability.
      • Stakeholder Communication
        • Communicate IT strategies, project updates, and performance metrics to senior leadership and regional teams.
        • Ensure transparency and alignment across all levels.
        Compliance and Risk Mitigation
        • Data Security and Privacy
          • Collaborate with legal, compliance, and cybersecurity teams to ensure data protection and privacy compliance controls are in place to protect patient data and Abbott assets.
          • Mitigate risks related to data breaches and regulatory requirements.
        • Business Continuity Planning
          • Develop and maintain robust business continuity plans for critical IT systems.
          • Test and refine disaster recovery procedures.
          Budget Management
          • Oversee and control International team's IT budgets, Business Relationship Management (BRM) team budgets, program and project budgets, and project capital requests for capital expenditures and ROI.
          • Continually look for opportunities for cost reductions and cost avoidance.
          Supervisory/Management Responsibilities
          • Responsible for all aspects of people leadership for the BRM team of 7 direct staff and up to 100 indirect reports and project staff.
          • Set expectations, coach, counsel, develop, evaluate, provide feedback, hire, discipline, and separate.
          • Determine necessary skill sets and confront and manage people issues in a constructive and timely manner.
          • Responsible for the overall morale of the team and promoting a cohesive positive attitude.
          • Establishes staffing/resource plans determining appropriate mix of sourcing opportunities to ensure overall organizational effectiveness.
          Minimum Experience / Training Required
          • Minimum of 12 years of progressive experience in IT leadership roles, preferably within a large or mid-sized multi-national healthcare or medical devices organization.
          • Strong organizational skills, including program/project governance and increased levels of staff oversight.
          • Strong interdisciplinary, intercultural, influence, and networking skills.
          • Proven track record of successfully managing complex IT projects across diverse regions.
          • Strong understanding of diabetes care, medical devices, and/or healthcare regulations.
          • Excellent communication, negotiation, and influencing skills.
          • Broad knowledge of all technologies used or to be used by the internal customer, their external customers, and internal partners.
          • Experience leading teams - both with direct staff and indirect project teams.
          • Fluency in English and proficiency in German (additional languages a plus).
          • Ability to travel internationally as needed.
          Education
          • Bachelor's degree in information technology, Business Administration, or related field.
          • Master's degree preferred.