Aktuelle Jobs im Zusammenhang mit Junior Customer Success Manager - Berlin, Berlin - Studydrive GmbH

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Junior Customer Success Manager

vor 2 Monaten

Berlin, Berlin, Deutschland Studydrive GmbH Vollzeit
Über die Rolle

Wir suchen einen motivierten und engagierten Junior Customer Success Manager, der sich für die Erfolgsorientierung von Kundenbeziehungen begeistert. In dieser Rolle wirst du die Kundenbetreuung und -beratung für Unternehmen im B2B-Umfeld übernehmen.

Deine Aufgaben
  • Unterstützung der Kunden beim Onboarding und der Implementierung von Kampagnen
  • Betreuung bestehender und neuer Kunden und Sicherstellung einer optimalen Kampagnenperformance
  • Teilnahme an regelmäßigen Strategie-Meetings mit unseren Kunden
  • Identifizierung von Up- und Cross-Selling-Potentiale und enge Zusammenarbeit mit unserem Sales-Team
  • Analyse der Kampagnen unserer Kunden und anschließende Beratung zur konzeptionellen Optimierung
  • Verständnis der Herausforderungen unserer Kunden und Suche nach der besten Lösung
Deine Qualifikationen
  • Mindestens 1 Jahr Berufserfahrung im Customer Success, Account Management oder Sales im B2B-Umfeld
  • Abgeschlossene kaufmännische Berufsausbildung, Studium in den Bereichen Medien-, Kommunikations- oder Wirtschaftswissenschaften oder relevante Arbeitserfahrung
  • Kunden- und serviceorientierte Denkweise und persönlicher Fokus auf den Erfolg unserer Kunden
  • Kommunikationstalent mit empathischer und positiver Persönlichkeit
  • Selbstständige, strukturierte und proaktive Arbeitsweise sowie Hands-on-Mentalität
  • Ist ein Vorteil: Erfahrung im Umgang mit CRM-Systemen wie Salesforce
  • Fließende Deutschkenntnisse und gute Englischkenntnisse
Was wir dir bieten
  • Vollzeitstelle mit unbefristetem Vertrag
  • 30 Urlaubstage pro Jahr
  • Flexible Arbeitszeiten und Home-Office Möglichkeiten
  • Unterstützung der beruflichen Entwicklung mit einem Budget für Konferenzen, Bücher, Kurse oder was immer du für richtig hältst
  • Startbudget von 50 € pro Monat für eine Kategorie deiner Wahl
  • Rabatte für eine große Auswahl an Online-Shops
  • Leckere Snacks und Getränke, gemütliche Sofaecken, eine große Küche und eine schöne Dachterrasse