Team Lead Key Account Management

Vor 3 Tagen

Hamburg, Hamburg, Deutschland Eventinc GmbH Vollzeit
About the Role

We are seeking an experienced Team Lead Key Account Management to join our team at Eventinc GmbH. As a key member of our sales team, you will be responsible for leading our 8-person Key Account team and driving customer success and growth.

Your primary focus will be on developing and maintaining strong relationships with our key clients, identifying new business opportunities, and implementing strategies to drive revenue growth. You will work closely with our cross-functional teams, including Enterprise Sales, Product, and Finance, to ensure seamless execution and delivery of our services.

Key Responsibilities:

  • Lead and manage a high-performing Key Account team to achieve sales targets and customer satisfaction goals
  • Develop and execute strategic plans to drive customer growth and retention
  • Build and maintain strong relationships with key clients, including regular communication and issue resolution
  • Collaborate with internal stakeholders to identify and capitalize on new business opportunities
  • Develop and implement process improvements to enhance customer experience and drive efficiency
  • Provide coaching and development opportunities to team members to enhance their skills and performance

Requirements:

  • Proven experience in a similar role, with a strong track record of customer success and growth
  • Relevant industry experience in Key Account Management, Customer Success, or a related field
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders
  • Strong analytical and problem-solving skills, with the ability to identify and capitalize on new business opportunities
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines

What We Offer:

  • A dynamic and supportive work environment with a motivated and high-performing team
  • Opportunities for professional growth and development, including training and education programs
  • A competitive salary and benefits package, including a bonus structure and profit-sharing opportunities
  • A flexible and remote work arrangement, with the option to work from home or in our office
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off

About Eventinc GmbH:

Eventinc GmbH is the leading platform for event locations in the German-speaking region. We provide a seamless experience for businesses to book the perfect location for their events, meetings, and trainings. With a strong focus on customer satisfaction and growth, we are committed to delivering exceptional results and driving business success for our clients.

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