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Business Operations Coordinator
vor 2 Monaten
Job Summary:
We are seeking a highly motivated and organized Sales Support Specialist to join our team at econoMARK Personalmarketing GmbH. As a Sales Support Specialist, you will play a critical role in supporting our sales team by handling customer inquiries, processing orders, and maintaining accurate records.
Key Responsibilities:
- Customer Service: Respond to customer inquiries via phone and email, providing timely and accurate information to ensure customer satisfaction.
- Order Processing: Process customer orders, including verifying customer information, processing payments, and updating order status.
- Record Keeping: Maintain accurate and up-to-date records of customer interactions, orders, and sales data.
- Communication: Collaborate with internal teams, including sales, marketing, and customer service, to ensure seamless communication and resolution of customer issues.
- Analysis: Analyze sales data and customer feedback to identify trends and areas for improvement.
Requirements:
- Education: Bachelor's degree in Business Administration, Marketing, or related field.
- Experience: 1-2 years of experience in sales support, customer service, or related field.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office.
What We Offer:
- Competitive Salary: We offer a competitive salary and benefits package.
- Opportunities for Growth: We are a growing company with opportunities for professional growth and development.
- Collaborative Team Environment: We have a collaborative and dynamic team environment that values teamwork and open communication.
