Aktuelle Jobs im Zusammenhang mit IT Support Specialist - Düsseldorf, Nordrhein-Westfalen - Kanzlei HEUKING

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IT Support Specialist

vor 2 Monaten


Düsseldorf, Nordrhein-Westfalen, Deutschland Kanzlei HEUKING Vollzeit

IT Supporter Wanted at Kanzlei HEUKING

Kanzlei HEUKING, a leading German law firm with over 400 lawyers, tax advisors, and notaries across eight locations, is seeking an IT Supporter to join its Helpdesk team.

Your Key Responsibilities:

  • Provide telephone support to users on IT-related issues, ensuring prompt and effective resolution.
  • Offer on-site services, including hardware and software setup and troubleshooting, to ensure seamless IT operations.
  • Prepare IT equipment for internal events, guaranteeing a smooth and efficient experience.
  • Document all requests according to established protocols, maintaining accurate and up-to-date records.
  • Ensure compliance with Service Level Agreements, upholding the highest standards of service delivery.

Your Ideal Profile:

  • Possess IT-related education and work experience in IT support, with a strong foundation in technical knowledge.
  • Have in-depth knowledge of client support hardware and software, including Windows 10 and MS Office 2019.
  • Be proficient in corporate networks and VPN, with experience in Citrix a significant advantage.
  • Fluently speak German, with a service-oriented mindset and excellent communication skills.

What We Offer:

  • A dynamic and challenging work environment with interesting and varied tasks.
  • A competitive salary with a monthly travel allowance, reflecting your value to the team.
  • 28 days of vacation, flexibility in working hours, and a modern workplace with office perks.
  • A great team atmosphere and structured onboarding, ensuring a smooth transition into your new role.
  • Benefits such as company events and sports activities, promoting work-life balance and team cohesion.
  • Opportunities for personal development through training programs, empowering you to grow professionally and personally.