CAD Visualization Application Specialist

vor 2 Wochen


Aachen, Nordrhein-Westfalen, Deutschland KISTERS 3DViewStation Vollzeit

Job Summary:

We are seeking a highly skilled Technical Support Specialist for 3D CAD Visualization to join our team at KISTERS 3DViewStation. As a key member of our support team, you will provide expert guidance to customers on how to effectively utilize our software to streamline their tasks and achieve their objectives.

Key Responsibilities:

  • Provide pre-sales and application support to customers
  • Assist in the installation and configuration of our software products
  • Analyze and troubleshoot issues reported by customers
  • Communicate customer requirements and feedback to the development team
  • Work with sales management to identify opportunities with existing and new customers

Requirements:

  • Completed education or degree in Computer Science, Information Technology, or equivalent experience
  • 2-5 years of experience in presales or technical support capacity
  • Excellent communication skills in English
  • Strong teamwork skills and a willingness to collaborate in a dynamic environment
  • Understanding of Computer Aided Design (CAD) and/or the usage of various CAD software
  • Familiarity with multiple industries such as Transportation and Mobility, Aerospace, and Manufacturing
  • General understanding of various PLM (product lifecycle management) systems

Benefits:

  • Generous benefits package
  • Opportunities for growth and development
  • Collaborative and supportive culture


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