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Consultant für Kundenkommunikation H/F

vor 3 Monaten


Munich, Bayern, Deutschland brainsphere informationworks GmbH Vollzeit
Überblick:
In der Rolle des Business Consultants H/F spielen Sie eine entscheidende Rolle in der Optimierung der Kundenkommunikation durch innovative Strategien und Lösungen im Bereich Customer Communication Management (CCM).

Ihr Profil:
• Abgeschlossenes Studium in Wirtschaftsinformatik, Wirtschaftsmathematik, Informatik oder einer vergleichbaren Disziplin
• Begeisterung für die Entwicklung von fortschrittlichen CCM-Strategien
• Fähigkeit, komplexe geschäftliche Anforderungen in praxisnahe Kommunikationslösungen zu übersetzen
• Ausgeprägte Team- und Kommunikationsfähigkeiten
• Analytisches Denken und strukturierte Arbeitsweise
• Sehr gute Deutschkenntnisse sowie wünschenswerte Englischkenntnisse

Ihre Aufgaben:
• Analyse von geschäftlichen Anforderungen und Entwicklung von CCM-Strategien zur Verbesserung der Kundenkommunikation
• Erstellung von Konzepten für digitale Transformation
• Enge Zusammenarbeit mit Kunden zur Erfassung ihrer Bedürfnisse und deren Umsetzung in technische Lösungen
• Fachliche Beratung in relevanten Fragen und Prozessen
• Identifikation von Chancen und Risiken im CCM-Bereich und Entwicklung von Optimierungslösungen
• Begleitung und Umsetzung von Change- und Transformationsprozessen
• Gestaltung innovativer Kommunikationssysteme

Wir bieten:
• Spannende Projekte im zentralen Bereich der Unternehmenskommunikation und des Informationsaustauschs
• Zusammenarbeit mit großen Unternehmen und Wirtschaftsorganisationen
• Ein einzigartiges Teamumfeld
• Flache Hierarchien und die Möglichkeit, Ideen und Prozesse aktiv mitzugestalten
• Überdurchschnittliche Weiterbildungsmöglichkeiten
• Ein attraktives Vergütungspaket mit Grundgehalt und Bonusprogrammen
• Gemeinsame Team-Events und Veranstaltungen

Über das Unternehmen:
Die brainsphere informationworks GmbH ist ein modern geführtes Beratungshaus, das maßgeschneiderte Enterprise Content Management Lösungen entwirft und implementiert. Wir integrieren diese Lösungen in bestehende IT-Landschaften und leiten Strategie-, Organisations- und Infrastrukturprojekte.