Client Relationship Specialist

vor 4 Wochen


Wiesbaden, Hessen, Deutschland CSC (Corporation Service Company) Vollzeit
About the Role:

As a Client Service Partner at CSC (Corporation Service Company), you will play a pivotal role in nurturing and sustaining client relationships while delivering outstanding customer support. This position is ideal for individuals who are adept at navigating the digital landscape and are eager to engage with innovative technology.

Key Responsibilities:
  • Deliver business-to-business assistance and oversee a collection of digital assets.
  • Collaborate closely with the Product Manager on diverse initiatives.
  • Address client inquiries regarding service issues, billing, and specific requests.
  • Spot new revenue prospects and suggest product improvements.
  • Work in tandem with Service Support teams to fulfill customer orders.
  • Contribute to brand launches, product innovation, and troubleshooting efforts.
  • Inform clients about industry developments and new product offerings.
  • Facilitate online demonstrations for clients and sales personnel.
Qualifications:
  • Proficiency in English and Spanish (knowledge of German is advantageous).
  • Background in a customer service capacity.
  • Exceptional verbal and written communication abilities.
  • Strong skills in Microsoft Office applications.
  • Capability to work autonomously as well as collaboratively.
  • Outstanding organizational skills and meticulous attention to detail.
  • Transparent and straightforward communication with clients and team members.


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