Customer Service Representative
vor 2 Monaten
We are seeking a dedicated individual to join our hospitality team and contribute to delivering outstanding service to our guests in the picturesque surroundings of Regensburg. If you have a passion for the hospitality industry and thrive in a vibrant setting, this role may be ideal for you.
Key Responsibilities:- Greet guests with genuine warmth and professionalism
- Manage check-in and check-out processes efficiently
- Assist guests with their inquiries and provide concierge support
- Serve as a primary contact for guest-related needs
- Proven ability to work autonomously and effectively
- Excellent communication skills in both German and English
- Personable and approachable demeanor with a strong customer service focus
- Professional appearance and conduct
- Discretion and proficiency in Microsoft Office applications
- A collaborative and supportive team atmosphere
- A stable position with full-time hours
- A respectful workplace culture
- No split shifts required
- Competitive salary with additional pay for evenings, weekends, and holidays
- Accessible location with public transport options
If you are interested in becoming part of our team, we encourage you to submit your application.
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