Aktuelle Jobs im Zusammenhang mit Customer Care Representative in Claims Management - Mülheim, Nordrhein-Westfalen - Bankpower GmbH
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Customer Care Representative in Claims Management
vor 3 Monaten
Bankpower GmbH is a prominent service provider affiliated with a major German universal bank, specializing in a variety of operational support functions. Our commitment to diversity, sustainability, and the well-being of our employees is central to our success.
What We Provide:- Accessible workplace with outstanding public transport links
- Flexible work arrangements, including options for remote work
- On-site dining facilities and various eateries nearby
- Exclusive employee discounts with renowned partner organizations
- Dedicated support from our experienced team at Bankpower
- Projected gross monthly salary: €
- Managing, investigating, and resolving customer complaints and claims
- Conducting thorough research on customer inquiries
- Issuing refunds for mistakes while maintaining a customer-friendly approach
- Engaging with customers, non-customers, and internal departments through phone and written communication
- Completed vocational training in a commercial field
- Proven experience in administrative roles
- Exceptional proficiency in German, both spoken and written
- Competent in MS Office applications
- Strong interpersonal and negotiation abilities
- Organized and self-reliant work style
- Quick learner with collaborative team spirit
If this position resonates with your career aspirations, we encourage you to submit your detailed application, including your salary expectations and availability. We value confidentiality in your application process. Our commitment to diversity and equal opportunity ensures that we welcome applications from individuals with disabilities. All language used in this job posting is intended to be inclusive and gender-neutral.
