Head of IT Infrastructure
vor 2 Monaten
**Job Summary**
We are seeking an experienced IT Infrastructure Director to lead our team at IGEL Technology. As a key member of our management team, you will be responsible for managing the portfolio of projects, tasks, and incidents in the area of IT Infrastructure.
**Key Responsibilities**
- Manage the portfolio of IT Assets in the IT Infrastructure (commercial, technical)
- Provide, organize and ensure service delivery and business continuity to IGEL's business departments
- Provide guidance and leadership to the team
- Work closely within IGEL's management team
- Develop skills of individual team members
- Conduct hiring interviews and performance appraisals
- Strongly contribute to IGEL's end-to-end business process optimization in collaboration with IGEL's business departments
- Initiate, plan and deliver projects in the areas of IT Infrastructure and IT Asset Management (Infrastructure part)
- Recommend and advocate industry trends, best practices and future-proof architecture for IT Infrastructure
- Execute escalation / coordination of major incidents
- Manage the development of IT Management as a team
- Involvement, contracting and management of external service providers based on SLAs and budgets
- Work closely with executive management on critical issues and organizational policies
**Requirements**
- Bachelor's / Master's degree in business informatics, computer science or comparable subject or comparable experience with conceptual strength and above-average comprehension
- 15+ years professional experience and 10+ years management responsibility
- Strategic ability to guide the area of IT Infrastructure within IGEL's overall business context
- Extensive expertise in IT Infrastructure
- Extensive experience in ITIL and ITIL based processes, process design, system management and project execution
- Proven track record of in time & in budget delivery of technical transformation projects
- Strong communication skills, fluent oral and written English
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