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Head of IT Infrastructure Management

vor 3 Monaten


Bremen, Bremen, Deutschland IGEL Technology Vollzeit

LOCATION: Bremen

KEY RESPONSIBILITIES:

  • Oversee the portfolio of initiatives, tasks, and incidents within the IT Infrastructure domain.
  • Administer the inventory of IT Assets related to IT Infrastructure (both commercial and technical).
  • Ensure effective service delivery and business continuity across IGEL's operational departments.
  • Provide direction and mentorship to the team.
  • Collaborate closely with IGEL's management team.
  • Enhance the skills and capabilities of individual team members.
  • Conduct recruitment interviews and performance evaluations.
  • Significantly contribute to the optimization of IGEL's end-to-end business processes in partnership with various business units.
  • Initiate, plan, and execute projects focused on IT Infrastructure and IT Asset Management.
  • Advocate for industry trends, best practices, and sustainable architecture for IT Infrastructure.
  • Manage the escalation and coordination of major incidents.
  • Lead the development of IT Management as a cohesive team.
  • Engage, contract, and oversee external service providers in accordance with SLAs and budgetary constraints.
  • Work in close collaboration with executive management on critical organizational matters and policies.

EXPERIENCE AND QUALIFICATIONS:

  • Bachelor's or Master's degree in business informatics, computer science, or a related field, or equivalent experience demonstrating conceptual strength and superior comprehension.
  • Over 15 years of professional experience, including more than 10 years in a management role.
  • Strategic capability to steer the IT Infrastructure area within IGEL's broader business framework.
  • Comprehensive expertise in IT Infrastructure.
  • In-depth experience with ITIL and ITIL-based processes, process design, system management, and project execution.
  • Proven history of delivering technical transformation projects on time and within budget.
  • Excellent communication skills, with fluency in both oral and written English.