Customer Service Representative for Luxury Automotive Brand

vor 2 Wochen


Berlin, Berlin, Deutschland Blu Selection Vollzeit
About the Role

We are seeking a highly skilled Customer Service Representative to join our team at Blu Selection. As a representative of our luxury automotive brand, you will be the first point of contact for customers, providing exceptional service and ensuring a seamless experience.

Your Responsibilities
  • Provide professional and empathetic support to customers, resolving issues and maintaining a positive relationship
  • Contribute to the growth and development of our Customer Interaction Center, bringing fresh ideas and perspectives
  • Utilize excellent communication skills to understand customer needs and provide tailored solutions
  • Ensure that every customer interaction reflects the high standards of our luxury brand
Requirements
  • Native level of German with a proficient level of English
  • Previous experience in luxury customer service or the hotel industry (minimum 2 years)
  • Already based in Berlin
  • Excellent verbal and written communication skills
  • Ability to quickly understand customer needs and empathize with them
  • Structured and well-organized way of working
  • Experience working in the automotive industry is a plus
What We Offer
  • Development opportunities
  • Permanent contract after six months
  • Flight ticket and up to 4 weeks accommodation paid for
  • Royal salary
  • Two extra salaries per year


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