German-speaking Customer Support Specialist in Cyprus

vor 4 Wochen

Frankfurt am Main, Hessen, Deutschland Cross Border Talents Vollzeit

Customer Support Representative Opportunity in Cyprus

We are seeking a highly skilled German-speaking Customer Support Representative to join our team in Larnaca, Cyprus. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients through various communication channels.

Key Responsibilities:
  • Respond to customer inquiries in German via phone, live chat, and back-office support
  • Solve customer concerns related to our digital banking platform with efficiency and professionalism
  • Work closely with your team to deliver seamless customer support and share feedback to enhance the experience
Why Choose Us:
  • Relocation Package: We provide accommodation options and financial assistance to make your relocation to Cyprus easy and stress-free
  • Comprehensive Training: Enjoy 7 days of thorough training in digital banking systems, followed by a supervised nesting phase
  • Career Growth: Be part of a forward-thinking digital banking project with plenty of opportunities for professional growth
  • Work-Life Balance: Enjoy a typical 5-day workweek, allowing you to explore the beautiful island of Cyprus
Requirements:
  • Proficiency in German at C2 level and English at B2 level is necessary
  • An EU passport or a Cyprus residence permit is mandatory
  • While customer support experience is a plus, it is not compulsory
  • You should have strong communication and problem-solving skills, and be comfortable working on digital platforms

If you're looking for a challenging and rewarding career opportunity in a beautiful location, this could be the perfect role for you. Apply now to take the first step towards a new adventure in Cyprus.

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