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Customer Service Representative for Travel Agencies

vor 3 Monaten


Düsseldorf, Nordrhein-Westfalen, Deutschland alltours flugreisen gmbh Vollzeit

Become a valued member of alltours

As a prominent player in the European travel sector, we prioritize delivering exceptional travel experiences while maintaining affordability. Our belief in the transformative power of travel drives us to reach our ambitious objectives with dedication. We are committed to fostering a supportive work environment that encourages professional growth and a friendly atmosphere.

We are on the lookout for a Travel Agency Support Specialist (m/f/d) to enhance our team in Düsseldorf.

  • Serve as the primary contact for travel agencies, addressing inquiries related to booked travel arrangements
  • Manage modifications to bookings, including rescheduling and adjustments to flights or accommodations
  • Assist with special requests, such as group travel arrangements or customized combinations
  • Work collaboratively with various departments, including finance, flight operations, and hotel sourcing

Your profile:

  • Completed vocational training in commerce or tourism, or relevant experience in the travel industry
  • A genuine enthusiasm for travel
  • A strong commitment to quality and customer service
  • Dependability and a collaborative spirit

What we provide:

  • A contemporary workplace with excellent accessibility
  • Thorough training and dedicated support during your onboarding
  • A competitive salary package with bonuses and additional benefits
  • A range of optional social and financial perks
  • Opportunities for professional development, fitness, and wellness initiatives
  • 30 days of vacation and adaptable working hours
  • Flexibility during quieter periods
  • Engaging responsibilities with varied perspectives
  • Possibility of remote work
  • A focus on employee well-being and job security
  • Health-related benefits and support