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Technical Implementation Specialist

vor 2 Monaten


Leipzig, Sachsen, Deutschland Magnit Vollzeit
About the Role

The Technical Implementation Specialist will be engaged on new client Managed Service Provider (MSP) implementations and is accountable for elements within the process and technology work stream of the project.

Key Responsibilities:

  • Plan and drive process and technical related activities necessary to reach implementation objectives.
  • Coordinate tasks with a project plan and ensure that all tasks are completed on time and within budget.
  • Work closely with all departments and customers as a facilitator, planner, data analyst, and problem solver as needed.
  • Design, recommend, and configure the overall client technical workflow ensuring business requirements are met.
  • Partner with technical subject matter experts to develop the detailed technical process flow, business, architecture, integration requirements, and decision points for the VMS solution.
  • Lead and coordinate efforts to validate, analyze, and prepare client data for configuration and load into the VMS system.
  • Communicate data content findings to the project stakeholders.
  • Configure test environment(s) to support solution sign-off and configure and support test sites to accommodate UAT and integration testing as needed.
  • Perform data quality assurance validation for both uploaded and manually entered data touchpoints as related to the test and prod configuration.

Requirements:

  • Fluency in both German and English at a professional business level.
  • Experience implementing, administering, and configuring third-party VMS systems, including Fieldglass, Beeline, and IQN.
  • Experience with managing large data sets.
  • Web-based technical knowledge and VMS or Staffing Industry experience.
  • Experience configuring, testing, and solutioning large, complex, multi-country MSP implementations utilizing various VMS technologies.
  • Experience of managing stakeholders.
  • Ability to be flexible, follow tight deadlines, independently organize and prioritize work.
  • Ability and availability to travel to client sites for face-to-face meetings, interacting with all levels in an organization, including executive management.
  • Ability to maintain composure, solve practical problems, and successfully manage a variety of changing situations under stress and against tight deadlines.
  • Superior verbal and written communication skills.
  • Strong organizational and multi-tasking skills.
  • Expert working knowledge of MS Applications – MS Project, Visio, PowerPoint, Excel, Outlook.