Aktuelle Jobs im Zusammenhang mit IT Support Specialist in Computer Science - Erfurt, Thüringen - IKK classic
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vor 2 Monaten
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IT Specialist Application Management
vor 2 Monaten
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IT Support Specialist in Computer Science
vor 3 Monaten
Position Overview: We are seeking a part-time/full-time IT Support Specialist to join our team at IKK classic, the leading guild health insurance fund in Germany.
About Us: At IKK classic, our commitment to the health of our policyholders drives our operations. With over 6,500 dedicated employees, we prioritize a supportive work environment that fosters flexibility, creativity, and professional growth.
Key Responsibilities:
- Provide second-level support in the service desk by diagnosing IT issues related to hardware and software (incident management).
- Manage incoming reports through the ticketing system, ensuring accurate documentation, categorization, and prioritization.
- Oversee the asset and configuration management for deployed IT workstation devices.
- Install and update operating systems on laptops.
- Coordinate the rollout and rollback of IT workstation devices across various locations.
Qualifications:
- A completed degree in computer science, business informatics, IT management, or equivalent training in IT.
- Experience in IT service management and a solid understanding of integrating technology into work processes.
- Proficient in Office software and familiar with IKK standard software and related tools.
- Knowledge of service regulations and work instructions is preferred.
- Possession of a valid class B driving license.
Work Environment: We offer mobile/hybrid working options that promote a balanced work-life experience. Our compensation package includes performance-related pay, family allowances, vacation and Christmas bonuses, and a robust pension scheme.
Employee Benefits: Enjoy corporate benefits, financial contributions to team events, and access to further training opportunities through our online campus.
Diversity and Inclusion: As an inclusive employer, we value diversity and are committed to professional and social inclusion. We give special consideration to applicants with severe disabilities who meet the qualifications.
All positions, including those with management responsibilities, can be filled on a part-time basis.