Technical Content Specialist

vor 2 Wochen

Dresden, Sachsen, Deutschland SAP Leanix Vollzeit
About the Role

SAP LeanIX is seeking a skilled Technical Content Specialist to join our Knowledge & Product Enablement team. This role is ideal for someone looking to grow their skills in technical writing and documentation.

The successful candidate will collaborate closely with our Product and Engineering teams to develop high-quality user assistance deliverables, including product documentation, API documentation, UI texts, multimedia, and more.

Key Responsibilities
  • Plan, design, develop, and edit different types of user assistance deliverables
  • Collaborate and communicate with Product, Engineering, UX, Support, and other teams
  • Research information needs of users for documentation through various channels and implement feedback
  • Apply relevant standards and guidelines to user assistance deliverables, ensuring quality and consistency
  • Follow and apply relevant industry and technology trends for user assistance
Requirements
  • 2 years of technical writing experience in the SaaS B2B industry, with a strong technical and communication background
  • Familiarity with software development processes, including APIs, SDKs, and web technologies
  • Proficiency in documentation tools and version control systems
  • Understanding of the developer community, adept at crafting clear, concise documentation for technical audiences
  • Self-motivated, collaborative, and empathetic, capable of influencing positive change across teams
About SAP LeanIX

SAP LeanIX is a market leader for enterprise architecture management (EAM), driving the modernization of IT landscapes and continuous business transformation. Its software-as-a-service solutions empower organizations to create transparency, enabling them to visualize, assess and manage the transition towards their target IT architecture.

By offering a data-driven and automated approach enhanced with AI, SAP LeanIX helps organizations make sound decisions and collaborate more effectively. SAP LeanIX serves over 1,400 companies globally across various industries, including more than 10% of the Fortune 500 and half of the German DAX 40.

SAP LeanIX is committed to being an equal opportunity employer. Diversity is vital to driving the growth and success of our company. If you need an equitable interview process alternative, please let our team know. You will be treated with the utmost respect and confidentiality.

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