Claims Management Team Lead
vor 2 Monaten
Lead a High-Performing Claims Team at MRH Trowe
We are seeking a dynamic and experienced Claims Management Team Lead to join our growing team at MRH Trowe. In this role, you will have the opportunity to lead a diverse group of professionals, fostering a collaborative and results-oriented environment.
Your Responsibilities:- Team Leadership & Development: Guide and mentor your team members in all aspects of claims processing, ensuring adherence to industry best practices and company standards. Cultivate a positive and supportive team dynamic that encourages growth and professional development.
- Client Relationship Management: Build and maintain strong relationships with clients, providing exceptional service and support throughout the claims process. Effectively communicate updates and resolve any concerns promptly and professionally.
- Operational Excellence: Oversee the efficient and accurate processing of claims, ensuring timely resolution and adherence to regulatory requirements. Implement process improvements to enhance efficiency and accuracy.
- Strategic Initiatives: Contribute to the development and implementation of business strategies and sales initiatives within the claims management department. Identify opportunities for growth and innovation.
- Reporting & Analysis: Prepare comprehensive reports and analyses on key performance indicators, providing insights to senior management on team performance and industry trends.
We are looking for a highly motivated and experienced individual with a proven track record in claims management and leadership.
- Business Acumen: Possess a strong understanding of business principles and practices, particularly within the insurance industry.
- Claims Expertise: Demonstrate extensive knowledge of claims processing procedures, regulations, and best practices.
- Leadership Skills: Proven ability to lead, motivate, and develop high-performing teams. Excellent communication, interpersonal, and conflict resolution skills.
- Analytical Mindset: Strong analytical and problem-solving abilities with a keen eye for detail.
- Digital Proficiency: Comfortable working with technology and utilizing digital tools to enhance efficiency and productivity.
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