IT Support Specialist
vor 2 Wochen
Exciting Opportunity at Zeel GmbH:
We are seeking a skilled IT Support Specialist to join our team in Munich. If you are passionate about IT support and want to work in an international environment, this role may be the perfect fit for you.
Key Responsibilities:- Manage hardware using IT Asset Management tools to ensure optimal system performance.
- Install software, configure hardware, and set up mobile devices to meet the needs of our users.
- Provide first- and second-level support for IT inquiries, ensuring timely and effective resolution.
- Handle daily tickets and prioritize tasks to meet business objectives.
- Assist users over the phone and in person, providing clear and concise technical guidance.
- Manage Service Level Agreements (SLAs) and reports to ensure compliance and continuous improvement.
- Experience in IT support or system administration, with a strong understanding of technical concepts.
- Fluency in German and English, with excellent communication and teamwork skills.
If you are a team player with a passion for IT, we would love to hear from you. Zeel GmbH offers a competitive salary, a secure job in a leading industry, work-life balance, continuous learning opportunities, and a supportive work environment.
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