Senior Manager Retail Capability Programs

Vor 7 Tagen

Herzogenaurach, Bayern, Deutschland Adidas Vollzeit
Job Title: Senior Manager Retail Capability Programs

This role is responsible for managing the design, delivery, and implementation of trainer-led capability programs for retail, with a focus on District Managers, Store Managers, and Retail Trainers as primary audiences.

Key Responsibilities:
  • Design and implement trainer-led learning programs in collaboration with the Delivery & Implementation lead and other Global Sales Academy (GSA) work streams.
  • Collaborate with internal Subject Matter Experts (SMEs) and external agencies for program design, delivery, and content development.
  • Project manage the creation and realization of Retail Capability programs and initiatives for specific audiences from learning needs analysis to content design to test/pilot and implementation in defined markets.
  • Implement and continuously review a sustainable and complete framework to measure the success of the trainer-led Retail Capability programs in all markets.
  • Act as the lead point of contact within global retail on all topics related to trainer-led capability programs for retail audiences.
  • Drive the development of new concepts and ideas which support the ongoing capability development of retail audiences.
  • Be an agent of change for building a culture of feedback and coaching across all retail markets.
  • Ensure programs are designed and targeted at knowledge, skills, and mindset as defined within adidas retail competency framework.
  • Manage communication, logistics, and administration requirements of trainer-led programs.
  • Define and apply success criteria and learning measurement KPIs for retail capability programs.
  • Build and maintain a solid working relationship with stakeholders and customers.
Requirements:
  • Solid understanding of adult learning principles.
  • Solid understanding of learning design methodologies.
  • Ability to create compelling, relevant, and interactive learning programs.
  • Strong training delivery and facilitation skills, both virtual and in-person.
  • Strong listening and questioning skills.
  • Coaching and mentoring skills.
  • Ability to build strong working relationships with stakeholders and customers.
  • Planning and project management skills.
  • Advanced skills in MS Office, Communication (MS TEAMS) and Virtual Training (ZOOM) platforms.
  • Fluent in English, additional language is an advantage.
Qualifications:
  • Bachelor's Degree or equivalent.
  • 3+ years in a retail store leadership role with experience in leading store teams and managing store performance.
  • 5+ years retail training experience, preferably in the apparel / retail industry.
  • 3+ years of experience in learning program delivery and implementation.
  • 3+ years of experience in learning program design.
  • Accreditation / certification as Learning & Development professional preferred.
  • Professional experience with coaching and mentoring within a matrix organization.
  • Professional experience in a multi-national business environment an advantage.
  • Experience in virtual classroom training delivery is required.
  • Exposure to retail industry in Asia Pacific, EMEA or North America an advantage.
  • Event management skills are an advantage.

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