Customer Service Representative
vor 2 Wochen
We are seeking a highly skilled Customer Service Representative to join our team at CHECK24 Comparison Portal Energy GmbH. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their energy needs are met with ease and efficiency.
About the Company:Our company is a leading provider of energy comparison services, dedicated to helping customers find the best energy deals from top suppliers. We are committed to delivering innovative solutions that meet the evolving needs of our customers.
Key Responsibilities:- Customer Support: Handle customer inquiries and complaints in a professional and courteous manner, ensuring that their issues are resolved promptly and efficiently.
- Energy Expertise: Develop and maintain in-depth knowledge of energy products and services, enabling you to provide expert advice to customers.
- Collaboration: Work closely with internal teams, including sales and marketing, to ensure seamless customer experiences.
- Problem-Solving: Analyze complex customer issues and develop effective solutions, often requiring creative problem-solving skills.
- Training and Development: Participate in ongoing training and development programs to enhance your skills and knowledge, ensuring you remain up-to-date with industry trends and best practices.
- Education: Completed vocational training with a focus on business or a related field.
- Experience: Previous experience in a customer-facing role, preferably in the energy or utilities sector.
- Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Language: Proficient in German and English, with the ability to communicate effectively with customers and colleagues.
- Stable and Successful Company: Join a dynamic and innovative company with a strong reputation in the energy sector.
- Central Location: Enjoy a convenient location with easy access to public transportation.
- Flexibility: Enjoy a flexible work environment with opportunities for remote work.
- Unlimited Contracts: Enjoy the security of unlimited contracts and attractive compensation packages.
- Professional Growth: Participate in ongoing training and development programs to enhance your skills and knowledge.
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