Field Service Engineer

Vor 5 Tagen

Frankfurt am Main, Hessen, Deutschland SPT Labtech Vollzeit
About the Role

We are seeking a highly skilled Field Service Engineer to join our team in West Germany. As a key member of our team, you will be responsible for providing on-site support for our range of products, ensuring a high degree of customer satisfaction.

As a self-motivated team player, you will be responsible for scheduling and performing territory service work, including on-site installation and preventative maintenance. You will also be responsible for account management, ensuring a high degree of customer satisfaction.

Key Responsibilities
  • Scheduling and performing territory service work, including on-site installation and preventative maintenance.
  • Responsible for account management, ensuring a high degree of customer satisfaction.
  • Performing reactive territory repair visits.
  • Being available to travel at short notice to support other Field Service Engineers when needed.
  • Timely completion of all required documentation.
  • Communicating any product quality issues to the appropriate persons.
  • Working closely with the Sales team and the Field Applications Specialists.
About You

We are looking for a highly skilled and experienced Field Service Engineer who has a strong background in electro-mechanical and automated systems, ideally within the life sciences or pharmaceutical sectors. You will have excellent communication skills and a proactive approach to workload.

You will be a self-motivated team player with exceptional time management skills and the ability to prioritize workload. You will also have a valid passport and be able to travel on short notice, which at times could involve at least 70% travel.

What We Offer

We offer a competitive salary package and comprehensive, valued benefits, including private medical insurance, a generous pension plan, and an annual discretionary bonus. We prioritize supporting our employees' diverse needs as we strive for excellence together.

We are committed to diversity and inclusivity, regardless of race, ethnicity, gender, gender identity, sexual orientation, physical ability, or family status. We strive to create a work environment that is inclusive and respectful of all employees.

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