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Field Service Engineer

vor 2 Monaten

Frankfurt am Main, Hessen, Deutschland SPT Labtech Vollzeit
{"title": "Field Service Engineer Opportunity", "subtitle": "Join SPT Labtech as a Field Service Engineer and contribute to the success of our customers in the life sciences industry.", "content": "

We are seeking a highly motivated and experienced Field Service Engineer to join our team in West Germany. As a Field Service Engineer, you will be responsible for scheduling and performing territory service work, ensuring a high degree of customer satisfaction.

Key responsibilities include:

  • Scheduling and performing territory service work such as on-site installation and preventative maintenance.
  • Responsible for account management, ensuring a high degree of customer satisfaction.
  • Performing reactive territory repair visits.
  • Being available to travel at short notice in order to support other Field Service Engineers when needed.
  • Timely completion of all required documentation.
  • Communicating any product quality issues to the appropriate persons;
  • Working closely with the Sales team and the Field Applications Specialists

About you:

  • Exceptional time management skills and ability to prioritise workload;
  • You'll be a self-motivated team player.
  • Previous experience working with sample management or liquid handling equipment is advantageous
  • Ability to travel on short notice which at times could involve at least 50% overnight travel;
  • Previous experience with electro-mechanical and automated systems, ideally within the life sciences or pharmaceutical sectors;
  • Strong customer focus;
  • Excellent communication skills and a proactive approach to workload;
  • Education equivalent of at least one of the following: Engineering Apprenticeship and HNC, or HND in Electrical or Mechanical Engineering;
  • Valid Passport

We offer a competitive salary package and comprehensive, valued benefits, including private medical insurance, a generous pension plan, and an annual discretionary bonus. We prioritize supporting our employees' diverse needs as we strive for excellence together.

", "lang_code": "en-US"}