Field Service Engineer

vor 1 Monat

Frankfurt am Main, Hessen, Deutschland Landa Corporation Vollzeit
Job Title: Field Service Engineer, Germany

Landa Digital Printing is seeking a highly skilled Field Service Engineer to join our team in Germany. As a Field Service Engineer, you will be responsible for providing first-class technical support to our growing customer base, ensuring optimum customer satisfaction with our Nanographic Printing presses.

The ideal candidate will have excellent interpersonal skills, with the ability to work with global customers and colleagues. You will be responsible for transferring technical knowledge to press operators, escalating complex issues to our worldwide teams, and harnessing technical knowledge to maximize press production and productivity.

Key Responsibilities:

  • Transfer of technical knowledge to press operators to resolve on-site technical issues
  • Escalate complex issues to Landa's worldwide teams to ensure optimal and effective treatment of customer issues
  • Harness technical knowledge on the technical aspects of the presses, to maximize both press production and productivity

Requirements:

  • Availability to work flexible hours, with the ability to travel to customers' sites including overnight trips
  • Ability to work under remote supervision and perform well under pressure
  • Excellent interpersonal skills, working with global customers and colleagues
  • Clear and effective English communication skills
  • Experience in product support in the graphic arts industry for digital printers or offset presses
  • Experience in inkjet systems - an advantage
  • End to end, highly-skilled technical capabilities and strong troubleshooting skills
  • Local language conversation level skills (German)
  • Additional languages conversation level skills – advantage
  • Valid driving license

About Landa Corporation:

Landa Corporation is a leading manufacturer of digital printing presses. We are committed to providing our customers with the highest level of technical support and service. If you are a motivated and skilled individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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